Greetings, We would like to inform you that in observance of Hari Buruh (May Day), our support team will be unavailable on May 1st, 2023. Any support queries received on that day will be responded to on the following business day, May 2nd, 2023. For more information on our support
Continue ReadingDelayed Support During Christmas and New Year Holiday
Greetings Developers, Due to a holiday on 25th December 2020 and New Year, any support (support forum, email, Themeforest, Codecanyon) will be delayed on that day and will be continuing support on 28th December 2020 after Christmas and on 4th January 2021 after New Year. Thank you for
Continue ReadingHow To Install Template Kit
Do you have a problem when installing or importing the Template Kit? No need to worry, in this tutorial we will guide you on how to install and import Template Kit into your website with ease. A Template Kit is a collection of pre-designed templates for Elementor that share a
Continue ReadingDelayed Support During Jegtheme Outing 2020
Greetings, We would like to inform you and all of our customers that our company will have an outing event on December 11th – 12th, 2020. Any support (support forum, email, Themeforest, Codecanyon) will be off on those days and will be continuing support on Monday 14th December 2020.
Continue ReadingDelayed Support During Jegtheme Outing 2019
Hi, We would like to inform you and all of our customers that our company will have an outing event on December 18th – 19th, 2019. Any support (support forum, email, Themeforest, Codecanyon) will be off on those days and will be continuing support on Friday 20th, 2019. Thank you for
Continue ReadingDelayed Support During Galungan Celebration
We will celebrate Galungan. Galungan is a Balinese holiday to celebrate the victory of Dharma over Adharma on July 23th – 25th, 2019. Any support (support forum, email, Themeforest, Codecanyon) will be off on those days and will be continuing support on a normal day from July 26th, 2019. Thank you for your
Continue ReadingEverything You Need to Know About WordPress Migration Services
There are few things worse than to discover that your hosting provider for WordPress is not up to your standards, especially if you are new in there. If you are in such a situation, using one of the many available WordPress migration services and jumping ship is a strong plan.
Continue ReadingZero-Day Vulnerability in Yellow Pencil Visual Theme Customizer Plugin
Hi, Regarding the vulnerability of the Yellow Pencil plugin, please try to update the plugin into 7.2.0 version. You can follow the instruction on this page. We will include the update on JNews theme package as soon. Let us know if you need further help. Thank you – Jegtheme
Continue ReadingDelayed Support During NYEPI Celebration
We will celebrate Nyepi, Balinese New Year’s Day a.k.a “Day of Silence” on March 7th – 8th, 2018. Any support (support forum, email, Themeforest) will be off on that day and will be continuing support on a normal day from March 11th, 2018. Thank you for your attention and Happy Nyepi 🙂
Continue ReadingDelayed Support During Galungan Celebration
We will celebrate Galungan. Galungan is a Balinese holiday to celebrate the victory of Dharma over Adharma on December 25th – 27th, 2018. Any support (support forum, email, Themeforest, Codecanyon) will be off on that days and will be continuing support on a normal day from December 28th, 2018. Thank you for your
Continue Reading