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Having problems with instant article and video format

  • Post count: 24
    desireon
    November 7, 2019 at 3:02 am #52727

    Hi.
    I am having problem with instant articles and post video format.
    On instant articles i can see the the articles working properly but the video post do not show the video in instant articles.
    is there any way to fix this?

    thanks

    Post count: 3464
    Yoga
    November 7, 2019 at 12:17 pm #52772
    This reply has been marked as private.
    Post count: 24
    desireon
    November 7, 2019 at 1:31 pm #52775

    Hi Yoga.

    Thanks for your reply.
    Please, could you tell me what do you need to check guys? The website? facebook?

    I can’t give you access to the website, but if you tell me what do you need to check I can help you with it.

    thanks

    Post count: 3464
    Yoga
    November 8, 2019 at 11:44 am #52837
    This reply has been marked as private.
    Post count: 24
    desireon
    December 5, 2019 at 4:22 am #53974
    This reply has been marked as private.
    Post count: 3464
    Yoga
    December 5, 2019 at 3:07 pm #54029

    Hi desireon,

    Somehow i can’t open your page, is the URL correct?

    Post count: 24
    desireon
    December 5, 2019 at 3:16 pm #54031
    This reply has been marked as private.
    Post count: 3464
    Yoga
    December 6, 2019 at 10:16 am #54077
    This reply has been marked as private.
    Post count: 24
    desireon
    December 9, 2019 at 11:20 pm #54200
    This reply has been marked as private.
    Post count: 24
    desireon
    December 10, 2019 at 12:01 am #54201
    This reply has been marked as private.
    Post count: 24
    desireon
    December 11, 2019 at 3:26 am #54267
    This reply has been marked as private.
    Post count: 24
    desireon
    December 12, 2019 at 3:48 am #54293

    Any reply on this?

    thanks

    Post count: 3464
    Yoga
    December 13, 2019 at 12:56 pm #54384

    Hi desireon,

    Sorry for the late reply.
    Facebook is using meta, and that meta is used to render content in the shared articled.
    Did you installed plugin JNews - Meta Header and put the social meta in the post editor (for each post)?.
    Please check.

    Thank you.

    Post count: 24
    desireon
    December 16, 2019 at 9:37 pm #54527

    Hi Yoga.

    Do you think this plugin is it need it for the video on instant articles and videos?
    The problem is that you can’t see the video on instant articles on videos post format.
    I think this plugin has a different function on social media sharing options.
    I have installed the plugin JNews – Meta Header but it doesn’t work.
    Please let me know.

    Post count: 24
    desireon
    December 30, 2019 at 10:45 pm #55154

    any news on this

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