Only one Instagram post showing?
Post count: 39Post count: 11697AdekApril 25, 2018 at 9:51 am #31070
Please try to go edit this file
wp-content/themes/jnews/class/Widget/Normal/Element/InstagramWidget.phpand jump into line 439. Replace this line code
return 'https://www.instagram.com/' . $username . '/?__a=1';with this one
return 'https://www.instagram.com/' . $username;
Thank youPost count: 39JohannaWOctober 24, 2018 at 4:24 pm #38596
Sorry, I don’t understand how this is done. Which tool do I do this in? (It looks a bit like something done in an FTP client, which I don’t have.) How do I find these rows and how do I edit them? Can you guide me step by step how to do this in the regular admin panel in WordPress? I am not an experienced Jegtheme/Jnews-user.
JohannaPost count: 11697AdekOctober 25, 2018 at 3:08 pm #38638
We’ve been doing some update that related to the Instagram issue. Anyway, may i know what the current theme version that you use in there?
Thank youPost count: 39JohannaWOctober 25, 2018 at 7:14 pm #38648Post count: 3458FerdyOctober 26, 2018 at 1:40 pm #38676
1. Please try to update your theme to the latest version to fix the Instagram issue. Also, please check this article regarding how to update your theme ( https://support.jegtheme.com/documentation/themes-update/ ).
2. I’ve been checking your website, I assume you are not setting your logo retina on customizer (please check my screenshot). please check it on your side.
Thank youPost count: 39JohannaWOctober 28, 2018 at 7:37 pm #38726Post count: 3458FerdyOctober 29, 2018 at 12:03 pm #38745
I’ve been checking your website, I assume your plugins are not the latest version. please update your plugin on JNews > Install Plugin > update the plugin that has a new update.
For “not setting your logo retina on customizer”, I mean you still use the default logo on the retina logo section. please check my screenshot . A retina logo image is the same as the normal logo image, though twice the size. For example, if one’s normal logo image is 100×100 pixels in size, the retina logo image would need to be 200×200 pixels in size. so, if you don’t have retina logo please leave the retina logo empty.
Let me know if you have further question.
Thank youPost count: 39JohannaWNovember 2, 2018 at 8:25 pm #38974
When I try to update JNews – Instagram Feed the update fails.
The message I get is this: “The remote plugin package consists of more than one file, but the files are not packaged in a folder. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines.”
Is this something you can help me with? (You have my login details earlier in the thread if you need them.)
JohannaPost count: 3458FerdyNovember 5, 2018 at 9:45 am #39007
I think you have an issue on your server. please try to check your WordPress server setting. for example who owns the folder (the user who own the folder), also change your WordPress page folder to 775. Also, please try to increase the WP Memory Limit to at least 128MB, PHP Time Limit max_execution_time should be bigger than 3000, and the PHP Max Input Vars max_input_vars should be bigger than 2000. Regarding this issue, you may need to contact your server administrator for checking this thing.
Thank youPost count: 39JohannaWNovember 8, 2018 at 6:55 pm #39138
I have talked to my server administrator who have made all the changes you suggested. But I still get the same message about a failed update. I have waited a day or two between these changes just to make sure, I have tried from several computers and I have tried to remove the widget and add it again. Is there anything else that can be done for the update of the Instagram widget to work? As always – feel free to login using my password.
JohannaPost count: 39JohannaWNovember 8, 2018 at 11:23 pm #39148
Wey, now it seems to be sorted out. Thanks for your time!Post count: 3458FerdyNovember 9, 2018 at 11:02 am #39169
Glad to hear that, Let me know if you have any question.
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