Sorry for the late reply. Our support team is working as fast as we can and you have to understand that we may have a different timezone, so there could be a delay when you post a question on out of our work hours. You can check here for our Support Time information.
Regarding your question, We’ve been checking your website currently but it seems you are not enabling the split post. In this case, can you please enable the split post in there? So, we can check the issue on our side.