New pages not working

  • Post count: 14
    August 24, 2015 at 3:15 pm #13904

    Dear Support,

    I duplicated my wordpress website and installed jkreativ in the copy of the wordpress website. Now I’m facing the problem that I can’t add new pages. They would only show an error page.
    Here’s the wordpress website:
    And here an example of a new page that is not working:

    I already tried resetting the permalinks, changing permalinks, creating a new .htaccess file, emptying .htaccess file, … so now I think that the permalinks are not the problem. any suggestions?

    Post count: 11590
    August 25, 2015 at 2:36 am #13910

    Hi cecile,

    Please try to disable all of your plugins in there and just keep required plugin that related with our theme. Let us know if you still getting problem in there.

    Thank you

    Post count: 14
    August 25, 2015 at 3:08 pm #13941


    I already tried that and it is still not working. I activated the plugins again.
    I would appreciate if you can have a look at the website/dashboard and figure out where the problem might me. As I said, i doesn’t seem to be a simple permalink issue.


    Post count: 11590
    August 26, 2015 at 3:42 am #13955

    Hi cecile,

    It’s okay, you can provide login credentials into your wp admin panel so i can check it directly what actually happen in there. You can send it here and check the Set as private reply option below.

    Thank you

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