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I have bugs with plugin and questions

  • Post count: 17
    MassimoUA
    July 23, 2019 at 2:49 pm #48586

    Hello. I have bugs in you plugin on my site:

    1. https://gyazo.com/21e80e33c9fb89970af792bf0636b8e5
    2. https://gyazo.com/17c775b563aa300de188df3465796be5

    link

    Questions:
    1. Can I make the URL not change when the post is switched?
    2. How to configure your plugin to work with a plugin AMP for WP?

    Post count: 17
    MassimoUA
    July 23, 2019 at 2:53 pm #48587

    And dont work with plugin Recipe Maker. Look https://gyazo.com/e87be23f556d26233e9a8c235ba0ca44
    But recipes should be displayed https://gyazo.com/d5873929323673ee34cae58ab2cfe4bd

    Post count: 3897
    Ferdy
    July 26, 2019 at 10:16 am #48634

    Hi MassimoUA,

    For the bug, it seems your themes have some style that blocks the overflow element. In this case, please try to use this CSS code below and put to Additional CSS :

    For the first question, Yes you can, but that may make some functionality broken because the URL is needed, like to mark the content, navigate and the other.

    For the second question, Unfortunately, At the moment, we don’t support for AMP yet.

    For the Recipe Maker plugin, In this case, you need to set the heading text on the recipe content to be different from the tag marker you set on the split post option. So, it will not split the recipe content. Please check on my screenshot.

    Let us know if you have further question.

    Thank you

    Post count: 17
    MassimoUA
    September 9, 2019 at 5:49 pm #50628
    This reply has been marked as private.
    Post count: 3897
    Ferdy
    September 11, 2019 at 10:06 am #50708

    Hi MassimoUA,

    1. Actually, our plugin page will have a unique title and description. please check on my screenshot.
    2. Regarding your question, At the moment, we don’t have this kind of feature, you may need to do a custom change on our plugin. Also, It will break the google rule.

    Let us know if you have further question.

    Thank you

    Post count: 17
    MassimoUA
    September 11, 2019 at 2:33 pm #50727

    2. which rule?

    Post count: 3897
    Ferdy
    September 12, 2019 at 10:28 am #50757

    Hi MassimoUA,

    As you said before, Every page should have a unique title and description.

    Thank you

    Post count: 17
    MassimoUA
    September 17, 2019 at 9:17 pm #50960

    the plugin doesn’t suit us; can we get the money back?

    Post count: 3897
    Ferdy
    September 18, 2019 at 11:37 am #50970

    Hi MassimoUA,

    For a refund you can request right here https://themeforest.net/refund_requests/new . Let us know if you have further question.

    Thank you

    Post count: 17
    MassimoUA
    October 1, 2019 at 3:21 pm #51309

    We want to refund our money for this plugin:
    https://codecanyon.net/item/epic-split-post-post-content-splitter-as-slider-smart-list-with-ajax-pagination-wordpress-plugin/23410026

    But in the list of bought items we did not find this plugin.
    Besides, we want to buy this theme:
    https://themeforest.net/item/jnews-one-stop-solution-for-web-publishing/20566392

    Do you have some discount cards?

    There are also some questions on the theme we want to buy:
    1 How the AMP version is turned on? How to open DEMO AMP version?
    2 We have custom post type “questions” on the old theme. How can we save the whole content from those custom post type on your installed theme?

    Post count: 3897
    Ferdy
    October 2, 2019 at 9:35 am #51320

    Hi MassimoUA,

    I am sorry before, For refund please request into CodeCanyon or Envato.

    For the AMP, here the AMP URL of our demo, you can add amp at the end of the URL https://jnews.io/watch/2019/01/30/former-president-barack-obama-seen-wearing-patek-philippe-henry/amp/

    For the custom post type, Actually the module on our theme support for custom post type but we can’t make sure if our customization features will compatible with your custom post type. It might need to do some changes to make it works.

    Let us know if you have further questions.

    Thank you

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