Close

Account

Documentation

Forum

Menu

Fatal error when going into Appearance/Customize

  • Post count: 4
    redgalleon
    April 22, 2019 at 2:49 pm #45777

    Hi there,

    Thanks for your help!

    Running WP 5.1.1, I’m getting the following error when I try to customize your theme….

    Fatal error: Uncaught Error: Cannot unset string offsets in /home/redgalle/public_html/basileliades2/wp-includes/class-wp-customize-widgets.php:1130 Stack trace: #0 /home/redgalle/public_html/basileliades2/wp-includes/class-wp-hook.php(286): WP_Customize_Widgets->preview_sidebars_widgets(”) #1 /home/redgalle/public_html/basileliades2/wp-includes/plugin.php(208): WP_Hook->apply_filters(”, Array) #2 /home/redgalle/public_html/basileliades2/wp-includes/widgets.php(963): apply_filters(‘sidebars_widget…’, ”) #3 /home/redgalle/public_html/basileliades2/wp-includes/class-wp-customize-widgets.php(378): wp_get_sidebars_widgets() #4 /home/redgalle/public_html/basileliades2/wp-includes/class-wp-customize-widgets.php(355): WP_Customize_Widgets->customize_register() #5 /home/redgalle/public_html/basileliades2/wp-includes/class-wp-hook.php(286): WP_Customize_Widgets->schedule_customize_register(Object(WP_Customize_Manager)) #6 /home/redgalle/public_html/basileliades2/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, A in /home/redgalle/public_html/basileliades2/wp-includes/class-wp-customize-widgets.php on line 1130

    Then deactivated all plugins except for JKreativ plugin. Still got the same error.

    Also, when I try to upload the dummy content I get these warnings/errors…

    Warning: Declaration of WP_Import::bump_request_timeout() should be compatible with WP_Importer::bump_request_timeout($val) in /home/redgalle/public_html/basileliades2/wp-content/themes/jkreativ-themes/admin/import/wordpress-importer.php on line 38

    Warning: Illegal string offset ‘Default Widget’ in /home/redgalle/public_html/basileliades2/wp-content/themes/jkreativ-themes/admin/import/import-content.php on line 214

    Warning: Illegal string offset ‘Default Widget’ in /home/redgalle/public_html/basileliades2/wp-content/themes/jkreativ-themes/admin/import/import-content.php on line 219

    Fatal error: Uncaught Error: Cannot use string offset as an array in /home/redgalle/public_html/basileliades2/wp-content/themes/jkreativ-themes/admin/import/import-content.php:219 Stack trace: #0 /home/redgalle/public_html/basileliades2/wp-content/themes/jkreativ-themes/admin/import/import-content.php(232): jeg_add_widget_to_sidebar(‘Default Widget’, ‘jeg_popular_pos…’, 0, Array) #1 /home/redgalle/public_html/basileliades2/wp-content/themes/jkreativ-themes/admin/import/import-content.php(289): jeg_set_widget() #2 /home/redgalle/public_html/basileliades2/wp-content/themes/jkreativ-themes/admin/import/import-content.php(128): jeg_end_import() #3 /home/redgalle/public_html/basileliades2/wp-includes/class-wp-hook.php(286): jeg_import_view(”) #4 /home/redgalle/public_html/basileliades2/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #5 /home/redgalle/public_html/basileliades2/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #6 /home/redgalle/public_html/basileliades2/wp-admin/admin.php(253): do_a in /home/redgalle/public_html/basileliades2/wp-content/themes/jkreativ-themes/admin/import/import-content.php on line 219

    Post count: 4
    redgalleon
    May 1, 2019 at 4:54 pm #46029

    It’s very disappointing I haven’t heard back from you. The company I subcontract with has also purchased this theme and been unable to get it going. I will encourage them to push for a refund too.

    Post count: 11701
    Adek
    May 22, 2019 at 11:12 am #46596

    Hi redgalleon,

    Sorry for the late reply.

    It seems i will need to do further investigation on your website. Can you please provide me your site URL for further checking?

    Thank you

    Post count: 4
    redgalleon
    May 23, 2019 at 11:57 am #46632
    This reply has been marked as private.
    Post count: 11701
    Adek
    May 24, 2019 at 11:30 am #46663

    Hi Anthony,

    Can you provide me FTP access your server? I will need to modify the theme file to found the problem because i don’t get this kind of issue on my local server.

    You can send it here and don’t forget to check Set as private reply option below.

    Thank you

    Post count: 4
    redgalleon
    May 28, 2019 at 2:53 pm #46779
    This reply has been marked as private.
    Post count: 11701
    Adek
    May 29, 2019 at 10:30 am #46811

    Hi,

    Please try to check it now, it should work fine.

    Thank you

You must be logged in to reply to this topic.