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error after uploading panorama image

  • bidtocart
    November 8, 2019 at 4:41 pm #52851

    Hi I try to create a 360 view. after I uploaded a panorama image , I receive an error message saying cant access image. Please see my attached picture here->https://prnt.sc/pu3z3m
    please kindly advice me . Also my picture was only taken 180 degree angle. can I take 2 180 degree angle panorama pictures and combine them and upload to the plugin ?

    Regards

    Post count: 11717
    Adek
    November 8, 2019 at 5:35 pm #52856

    Hi bidtocart,

    Can you please try to use an equirectangular image? For example please try to use this image https://support.jegtheme.com/wp-content/uploads/2019/10/bma-1.jpg

    At the moment our plugin doesn’t support a 180-degree image. You will need to use a 360-degree image. Here you can check how to create 360 images with Photo Sphere app https://bit.ly/2pH5eYr

    Let me know if you have further questions.

    Thank you

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