AUTHOR BOX NOT WORKING PROPERLY
Post count: 44meximussNovember 2, 2018 at 5:06 pm #38965
Hello, it used to be working fine but now my author box is not displaying any social media links anymore. This is an essential feature for me and i would like to fix it. Also, when you click on the author it takes me directly to the homepage instead to a page with the details of the author. Can you help me fix this?
ThanksPost count: 11640AdekNovember 2, 2018 at 5:56 pm #38969
Regarding this issue, please try to disable all plugin except required plugin that related to JNews to check if this issue causing by a plugin conflict. Let me know if you need further help in there.
Thank youPost count: 44meximussNovember 2, 2018 at 6:03 pm #38970
Already tried that but it doesn’t solve the issue. What should i do?
When are you releasing new update to fix all the bugs?Post count: 11640AdekNovember 2, 2018 at 6:11 pm #38972
I’ve been checking this thing on my local server, but I don’t get any problem like this. Can you provide me login access to your website? You can send it here and don’t forget to check Set as private reply option below.
Thank youPost count: 44meximussNovember 3, 2018 at 1:23 am #38983Post count: 3033FerdyNovember 5, 2018 at 2:44 pm #39040Post count: 44meximussNovember 5, 2018 at 5:09 pm #39046Post count: 44meximussNovember 6, 2018 at 12:16 am #39054Post count: 3033FerdyNovember 6, 2018 at 10:19 am #39059
1. For the redirect to home page issue, please check your Yoast SEO settings. please check on this article
2. For the social media link, Please check on User > Your Profile: scroll to Contact info section and add your social media account.
Let me know if you have further question.
Thank youPost count: 44meximussNovember 6, 2018 at 5:00 pm #39078Post count: 3033FerdyNovember 7, 2018 at 9:45 am #39094
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