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Issue with Importing Demos

If you’re experiencing issues when importing a demo, try the following solutions:

1. Deactivate Other Plugins


Conflicts between plugins can sometimes interfere with the import process.
Try deactivating all plugins except those with “Gutenverse” in their name. Then, attempt to import the demo again.

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2. Use the Parent Theme


If you’re currently using a child theme, switch to the parent theme before importing. Some demo content may not import correctly when a child theme is active.

 

3. Increase Memory Limit


Go to Dashboard → Gutenverse → System Status, and check whether your PHP Memory Limit and WP Memory Limit meet the recommended values.
If they’re too low, consider increasing them, then try the import again.

 

If none of the above solutions work, feel free to contact our support team — we’re happy to help!