Your license is not valid
Post count: 10aemotionJune 23, 2014 at 8:19 pm #554
I did just purchase this great theme, but unfortunately I am not able to install the needed plugins.
When i come to the validate your purchase page and I enter my credentials, obtained from themeforest in the order, then it says Your licence is not valid.
I would love to hear how I can fix this issue.
I can send my credentials in a private message when needed.
AlwinPost count: 2516JegbagusJune 23, 2014 at 11:53 pm #555
hi aemotion, im very sorry we recently having problem with our server. we have fix this problem. now you can try to validate the purchase again.
Thank youPost count: 10aemotionJune 24, 2014 at 9:41 am #588
Thank you for your quick reply!
We took a step, but I still experience a problem.
I don’t get the earlier mentioned message again, but now the screen stays blank after hitting the “Validate Purchase License” button.
I’m looking forward to your reply!Post count: 2379RaiJune 24, 2014 at 10:44 am #598
Maybe it because php execution timeout. Can you to increase php execution time?
Please read this: http://www.php.net//manual/en/function.set-time-limit.php
It would be easier if we can login to your WP Admin and check it further. you can contact us and create us credential to take a look at your admin panel. you can contact us from our profile on themeforest right here : http://themeforest.net/user/jegtheme
Thank youPost count: 10aemotionJune 24, 2014 at 12:41 pm #608
Thank you for the quick reply!
I did send you a private note as requested with the credentials!
Thanks!Post count: 3laszlo-photoJune 28, 2014 at 9:24 pm #844
Hi, the same here: Your License is not valid
thanksPost count: 2516JegbagusJune 28, 2014 at 11:36 pm #853
hi laszlo, please create us user that able to access your admin panel.
we will take a look at it. also don’t forget to give us access as administrator.
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