Vusual Compuser not working
Post count: 3rnwebdesignerAugust 13, 2016 at 7:53 pm #21567
Hi- visual composer is not loading the modules section that make up the design of the pages. I don’t have access to edit the content and layout of the pages.
The theme is asking to update the plugin:
WPBakery Visual Composer
Update WPBakery Visual Composer
4.11.2Minimum required version:
Active, Requires Update
Then I get this:
Installing Plugin: WPBakery Visual Composer
Downloading package from envato market…
To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer.
And then ask for the Visual Compuser License.
Help please!Post count: 5854AdekAugust 15, 2016 at 5:02 am #21586
Can you help me to provide login credentials into your wp admin panel so i can check it directly what actually happen in there, i just want to make sure on this thing so i can easily to help you out. You can send it here and check the Set as private reply option below.
Thank youPost count: 3rnwebdesignerAugust 15, 2016 at 12:43 pm #21598Post count: 5854AdekAugust 16, 2016 at 1:54 am #21612
I’ve been check your site previously. It seems you have outdated version of Jkreativ Themes in there. Please try to update your theme version into v2.3.8. On this theme version we’ve been include VC plugin v4.11.2
Let us know if you still getting problem in there.
Thank youPost count: 3rnwebdesignerAugust 16, 2016 at 3:07 pm #21630Post count: 9pxljunkeAugust 17, 2016 at 12:22 pm #21645
I’m having a similar problem with Visual Composer. When I go to the JKREATIV dashboard it says I’m using v1.0.0, yet I know some theme updates have been installed since I began with the theme in 2014. How can I tell if the theme update is the source of my problem as well?
Post count: 5854AdekAugust 18, 2016 at 2:03 am #21658
- This reply was modified 10 months, 2 weeks ago by pxljunke.
You don’t need to worry, our theme will still works fine with VC plugin v4.11.2. Please still use VC plugin that come with out theme package (v4.11.2) for compatible reason. We don’t update the VC plugin yet. Hopefully we can include the update version of VC plugin as soon.
It seems you’re using child theme in there. Please try to use parent theme instead and then please let us know what the current version of Jkreativ themes that you use in there.
Thank youPost count: 3rnwebdesignerAugust 18, 2016 at 1:26 pm #21672
Ok, I got it to work and this is what I had to do.
I updated the theme first.
Then deleted the VC plugin that shows in the installed plugins list, which is the newer version and which keep asking for an update.
Then manually extract the VC plugin form the theme package and uploaded it to my plugins. This will install the VC V 4.11.2 which corrected the issue.
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