Update issues

  • Post count: 2
    March 20, 2016 at 3:09 pm #19162

    I’ve updated to the latest version and my page is down at the moment. The issues i had during the update:

    1) An error occurred while updating WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer.
    2) Internal Server Error after the update

    Please advice

    Post count: 2751
    March 21, 2016 at 1:45 am #19163

    hi mkonstantinou,

    1. you don’t need to upgrade visual composer. we have bought developer license, so our buyer don’t need to buy it again. also we not recommend you to update it by your self. it may break your website because we haven’t test it yet.

    2. internal server error may caused by lack of memory. please increase memory of your server.
    also can you provide me more detail about what page you access when you get those problem (internal server error)

    Thank you

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