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Rev Slider Doesn't Show Up

  • Post count: 14
    darrma
    November 19, 2017 at 5:19 pm #25653

    Hi there,
    I’ve set my website to Jnews Video, but the revolution slider doesnt show. The notification says: “Revolution Slider Error: Slider with alias youtubehero not found.”
    I tried to create a new slider with Revolution Slider, and edit the new short code through WPBakery Page Builder, but failed.
    Please can you help me to resolve?
    Thanks
    PS: After installed JNews with all the plugins needed, I couldnt update both WP Bakery Page Builder and Revolution Slider to the new version. Both plugin are the old version (WP Bakery Page Builder 5.4.3 and Revolution Slider 5.4.6

    Thank you
    indra

    Post count: 7515
    Adek
    November 20, 2017 at 3:30 am #25685

    Hi indra,

    1. About Revolution Slider issue, please try to import this slider into Revolution Slider: https://www.dropbox.com/s/3kxzj1tu09x0f07/youtubehero.zip?dl=0

    For more detail please visit our documentation here http://support.jegtheme.com/documentation/import-export-slider/

    2. About plugin issue, please try to delete the plugin that needs to be updated first (WPBakery Page Builder & Revolution Slider) Then try to install it again.

    If you still getting a problem in there, please try to install the plugin manually. You can find the plugin file in the JNews theme folder > plugin (/jnews/plugins).

    Further reading article: http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/ jump into Install a Plugin using the WordPress Admin Plugin Upload section.

    Thank you

    Post count: 14
    darrma
    November 20, 2017 at 7:38 am #25696

    Hi Adek,
    Thanks for your quick response.
    1. I already imported the slider, and it works 🙂
    2. I have deleted WP Bakery Page Builder and Revolution Slider Plugin and re-install them from Jnews Dashboard. However, the plugin version installed are still the older version (WP Bakery Page Builder 5.4.3 and Revolution Slider 5.4.6). There are already available the newer version (WP Bakery Page Builder 5.4.4 and Revolution Slider 5.4.6.3.1). So there still notification balloon in my WP Dashboard plugin menu. Is it okay for the web security?
    Thank you
    Indra

    Post count: 7515
    Adek
    November 21, 2017 at 12:45 am #25734

    Hi Indra,

    I’m sorry if I’m not telling you before that at version 1.1.3 of JNews will come with WPBakery Page Builder v5.4.3 and Revolution Slider v5.4.6. We will include the new version of both plugins on next theme update as soon. You don’t need to worry, the plugin update it’s not related to web security reason.

    Thank you

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