Parallax Slider – YouTube Video Not Playing

  • Post count: 48
    April 21, 2015 at 3:55 pm #11048

    Hey there!

    I’m using the Parallax Slider on the home page of The video placeholder image appears fine, but when you click the Play button, a black rectangle frame appears and no video plays.

    Does the YouTube option work with the Parallax Slider? I assumed it must since all the options are available. I tested this in the Fullscreen Text Slider and the video worked fine, but it kept looping (plus this is not the slider I want to use on the home page). Any ideas? My workaround to this was to put the video URL as the button link, but I would rather have the video play native on the site without having to go out to the YouTube site.

    Please let me know how I can fix this.


    Post count: 10848
    April 23, 2015 at 5:18 am #11089

    Hi Gary.

    This problem can happen due to a number of factors, such as issues with your Internet Service Provider (ISP), number of connected users or devices, your hardware and software configuration, your internet connection, or problems with the video itself.

    Anyway, we will need take a look more closer on this thing.

    Thank you

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