Layout, color, and scheme not changing with updates
Post count: 3TCralleNovember 15, 2017 at 2:31 pm #25465
For some reason when I update anything style-wise (content color, background photo, menu color) the update changes the preview but it doesn’t actually change when viewing it the browser. I’m not sure why this happening. All the changes to everything else seem to update finePost count: 2288RaiNovember 16, 2017 at 12:35 am #25472
Could you tell which options that you try to change? Also, is the issue in the customizer when you change option or after you save options and view the site?
Thank youPost count: 3TCralleNovember 16, 2017 at 2:26 pm #25504
I’ve tried to change the background image, the color of the menu, and the container color and they all changed in the customizer but the actual site which I’ve tried on multiple computers and browsers did not show the change. So the customizer is showing that it is changed and even when I close it and reopen it the changes are still there they just aren’t on the actual site when I view in a new browser window.Post count: 2288RaiNovember 17, 2017 at 12:36 am #25509
It seems you loaded cached page. If you use any cache plugin such as WP Super Cache or W3 Total Cache please try to disable and clear cache.
Also, could you help me to provide your system status report? You can find it by navigate JNews > System Status then please provide us your system status report.
Thank youPost count: 3TCralleNovember 17, 2017 at 12:51 am #25510
I don’t have a cache plugin
Here is my system report:
Themes name JNews – Child Theme
Themes Version 1.0.0
Themes License ✔
Home URL http://www.tylercralle.com
Site URL http://www.tylercralle.com
Login URL http://www.tylercralle.com/wp-login.php
WP Version 4.8.3
WP Multisite –
WP Debug Mode DisabledOnly enable WP DEBUG if you are on development server, once on production server, you will need to disable WP Debug
PHP Memory Limit 128 MB
WP Memory Limit 128 MB
WP Language en_US
WP Upload Directory ✔
Server Info Flywheel/4.1.0
PHP Version 7.1.11-1+ubuntu16.04.1+deb.sury.org+1
PHP Post Max Size 300 MB
PHP Time Limit 30max_execution_time should be bigger than 3000, otherwise import process may not finished as expected
PHP Max Input Vars 4000
SUHOSIN Installed –
WP Remote Get ✔
PHP Image library installed ✔
CURL Installed ✔Post count: 2288RaiNovember 17, 2017 at 1:22 am #25513
Could you disable all the 3rd party plugins but keep the required plugins?
To make sure there is no plugin causing it because I don’t have the list of active plugins, it seems you trim the system report.
You could reply as private if you think this is sensitive info so other member unable to see it.
Thank youPost count: 3TCralleNovember 17, 2017 at 1:40 am #25518
Here is a list of the plugins
JNews – Breadcrumb by Jegtheme – 1.0.0
JNews – Essential by Jegtheme – 1.0.0
JNews – JSON-LD by Jegtheme – 1.0.0
JNews – Like by Jegtheme – 1.0.0
JNews – Meta Header by Jegtheme – 1.0.0
JNews – Social Login by Jegtheme – 1.0.0
JNews – Social Share by Jegtheme – 1.0.0
JNews – View Counter by Jegtheme – 1.0.1
Super RSS Reader by Aakash Chakravarthy – 2.6
Under Construction by Web factory Ltd – 2.70
Vafpress Post Formats UI by vafpress – 1.5
WPBakery Page Builder by Michael M – WPBakery.com – 5.4.2Post count: 2288RaiNovember 17, 2017 at 4:04 am #25531
Perhaps, there is permission issue so the customizer cannot create css file. Please check file on your server located
*Notes: wordpress_installation = your WordPress installation path
If folder jnews and file jnews-dynamic-styles.css not exist, create it manually and give permission
Then, back to your WordPress administration panel and try to customize and save the option again.
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