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Cannot Customize Style After Installing JNews Essential

  • Post count: 1
    SC
    November 8, 2017 at 9:02 pm #25202

    I recently purchased the theme and installed it on my staging site. I am using the child theme. After installing the JNews Essential plugin, I am getting a fatal error. The error is: Fatal error: Allowed memory size of XXXXXX

    In the system status page, everything is green. I have increased the memory limit to 512 MB and I am still getting the issue. I have worked with my hosting company, WPEngine, and they have stated that the theme is the issue.

    Can I have someone help me to resolve this issue? I would like to put it into production shortly.

    Thank you.

    Post count: 2448
    Jegbagus
    November 9, 2017 at 1:48 am #25224

    hi SC, please update your themes to latest version.
    we have fix several issue that related to this kind of issue on our latest themes.
    our latest themes version is 1.1.0

    Thank you

    Post count: 1
    SC
    November 10, 2017 at 1:50 pm #25294

    Thank you. I updated to the latest version and it does seem to have fixed the issue.

    Post count: 6364
    Adek
    November 13, 2017 at 12:39 am #25337

    You’re welcome SC 🙂

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