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AUTHOR BOX NOT WORKING PROPERLY

  • Post count: 44
    meximuss
    November 2, 2018 at 5:06 pm #38965

    Hello, it used to be working fine but now my author box is not displaying any social media links anymore. This is an essential feature for me and i would like to fix it. Also, when you click on the author it takes me directly to the homepage instead to a page with the details of the author. Can you help me fix this?

    Thanks

    Post count: 10883
    Adek
    November 2, 2018 at 5:56 pm #38969

    Hi meximuss,

    Regarding this issue, please try to disable all plugin except required plugin that related to JNews to check if this issue causing by a plugin conflict. Let me know if you need further help in there.

    Thank you

    Post count: 44
    meximuss
    November 2, 2018 at 6:03 pm #38970

    Already tried that but it doesn’t solve the issue. What should i do?
    When are you releasing new update to fix all the bugs?

    Post count: 10883
    Adek
    November 2, 2018 at 6:11 pm #38972

    Hi meximuss,

    I’ve been checking this thing on my local server, but I don’t get any problem like this. Can you provide me login access to your website? You can send it here and don’t forget to check Set as private reply option below.

    Thank you

    Post count: 44
    meximuss
    November 3, 2018 at 1:23 am #38983
    This reply has been marked as private.
    Post count: 668
    Ferdy
    November 5, 2018 at 2:44 pm #39040
    This reply has been marked as private.
    Post count: 44
    meximuss
    November 5, 2018 at 5:09 pm #39046
    This reply has been marked as private.
    Post count: 44
    meximuss
    November 6, 2018 at 12:16 am #39054
    This reply has been marked as private.
    Post count: 668
    Ferdy
    November 6, 2018 at 10:19 am #39059

    Hi meximuss,

    1. For the redirect to home page issue, please check your Yoast SEO settings. please check on this article

    2. For the social media link, Please check on User > Your Profile: scroll to Contact info section and add your social media account.

    Let me know if you have further question.

    Thank you

    Post count: 44
    meximuss
    November 6, 2018 at 5:00 pm #39078
    This reply has been marked as private.
    Post count: 668
    Ferdy
    November 7, 2018 at 9:45 am #39094
    This reply has been marked as private.

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