Reply To: Improve Your Support Rate

Post count: 2683
December 29, 2017 at 10:52 am #27009

Hi 24tegsy,

We really sorry for the inconvenience you have.

Our support team is work as fast as we can and you have to understand that we may have different timezone, so there could be delay when you post question on out of our work hours. You can check here for our Support Time information.

If there is a bug report, we will set this as high priority and provide update immediately as we have done before.

Regarding issue, kindly create new support ticket with detailed problem you facing and our support team will gladly help you.

Thank you