Reply To: Safari – Landing Page not working in Safari

Post count: 10687
June 29, 2016 at 8:54 am #20983

Hi pahdre,

Unfortunately we don’t have a solution yet. It’s weird for me because the youtube video seems can’t loaded on the Safari browser and doesn’t seems playing because the image fallback not show up in there but only the video background instead. But in this case during we investigate your site sometime the video are auto play and sometime only the video background show in there as you can see on the attached video url that i provide previously and it’s auto play even take more time to load your site properly, and also we don’t find any error message on console panel.
I’m sorry for this inconvenience, but we still try to find a solution and hopefully we can include it on the new theme update as soon.

Thank you