Reply To: Customize wont work
Regarding customizer issue, have you update file (jeg-functions.php) as I mentioned above? Also check error logs if its still not working.
Well, no wonder if a lot of server administrator don’t know anything about code, so they blame it. But, I’m not try to throw ball here, as you can see our demo and most of our clients have no problem with this theme.
For the thumbnails, it mostly because same issue which is file permission (not writeable) or it could be there is no free space left on your hosting. I check your images after I regenerate, there is no theme’s required size was generated. I also try uploading new image just for sure, and my images not uploaded!
Please refer this to your hosting provider: