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Reply To: Email Form doesn’t work

Post count: 7
Annie Ha
May 17, 2014 at 9:56 am #155

Hi Jegtheme,

Okay, we have changed the email address into a different account and name, which has and uses the proper set up of MX record, with our hosted company server.

– The company mail server is using SMTP, so we do enable everything under the SMTP section.
– The result of sending message from the email form, has not been successfully sent, keep having the “Failed to send message” error.

Are there any alternative methods to make this email form work?
Are we allowed to edit some codes from the php scripting? If yes, which php scripting of the file is it?
Can you please check it out again asap?

Many Thanks.