WP Customizer Not Working
Post count: 2kyleleggNovember 14, 2017 at 11:21 pm #25435
Hi there, I am loving the JNews theme I have recently installed on my site.
I got the site up and running, and customized everything to my liking. However, for some reason, the WP Customizer is no longer working. It is stuck on “Loading” and I can no longer customize the site. Also, the single post template I selected no longer works. I cannot insert ads into posts, either.
Would appreciate help as soon as possible. I can provide FTP or WP login.Post count: 9417AdekNovember 15, 2017 at 1:04 am #25440
Thanks for your kind words. Can you help me to provide your system status report? You can find it by navigate JNews > System Status then please provide us your system status report. Also, please check our documentation here about System Status.
Thank youPost count: 2kyleleggNovember 15, 2017 at 1:06 am #25441Post count: 9417AdekNovember 15, 2017 at 1:28 am #25442
I see you have a lot of activated plugins in there. Please try to disable all plugins except required plugin for JNews (WPBakery Page Builder, Vafpress Post Formats UI, and JNews Essential plugin) just for a while. After you have done, please try to access again Customizer Panel.
Thank youPost count: 2kyleleggNovember 15, 2017 at 2:52 am #25448Post count: 9417AdekNovember 16, 2017 at 1:50 am #25479
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