Visual Composer not working
Post count: 1mtort1977May 11, 2016 at 2:32 pm #20221
It does not show any content that I have added under the Visual composer bar in the backend anymore nor can I add anymore content. I think this happened in the last update. Would love to update or figure out this issuePost count: 5983AdekMay 12, 2016 at 1:58 am #20230
Can you help me to provide me the url of your site in there so i can check it directly on my side.
Thank youPost count: 1mtort1977May 12, 2016 at 1:28 pm #20240
the url is 24hourmarketplace.comPost count: 5983AdekMay 13, 2016 at 2:21 am #20251
Please update your VC plugin into version 4.11.2
We’ve been include the plugin file on theme package. For more detail you can visit our documentation right here regarding updating required plugin http://support.jegtheme.com/documentation/themes-plugins-update/
Thank youPost count: 17giobbyMay 16, 2016 at 1:33 pm #20299Post count: 5983AdekMay 17, 2016 at 4:19 am #20304
May i know what the current version of theme that you use in there? Anyway, we just released new version of Jkreativ theme a few weeks ago (v2.3.7) that include new version of VC plugin as well. Kindly you can check it out and if you’re not using the latest version of theme it would be better if you’re going to update your theme.
Let us know if you have further question.
Thank youPost count: 17giobbyMay 18, 2016 at 7:36 am #20313
I was using version 2.2.3. Finally I solved the problem replacing the VC plugin with the new one I found in the new v2.3.7 package.
Thanks for your support.Post count: 5983AdekMay 20, 2016 at 3:12 am #20340
You’re welcome giobby
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