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Visual Composer not working

  • Post count: 1
    mtort1977
    May 11, 2016 at 2:32 pm #20221

    It does not show any content that I have added under the Visual composer bar in the backend anymore nor can I add anymore content. I think this happened in the last update. Would love to update or figure out this issue

    Post count: 5922
    Adek
    May 12, 2016 at 1:58 am #20230

    Hi mtort1977,

    Can you help me to provide me the url of your site in there so i can check it directly on my side.

    Thank you

    Post count: 1
    mtort1977
    May 12, 2016 at 1:28 pm #20240

    the url is 24hourmarketplace.com

    Post count: 5922
    Adek
    May 13, 2016 at 2:21 am #20251

    Hi mtort1977,

    Please update your VC plugin into version 4.11.2

    We’ve been include the plugin file on theme package. For more detail you can visit our documentation right here regarding updating required plugin http://support.jegtheme.com/documentation/themes-plugins-update/

    Thank you

    Post count: 17
    giobby
    May 16, 2016 at 1:33 pm #20299
    This reply has been marked as private.
    Post count: 5922
    Adek
    May 17, 2016 at 4:19 am #20304

    Hi Emiliano,

    May i know what the current version of theme that you use in there? Anyway, we just released new version of Jkreativ theme a few weeks ago (v2.3.7) that include new version of VC plugin as well. Kindly you can check it out and if you’re not using the latest version of theme it would be better if you’re going to update your theme.

    Let us know if you have further question.

    Thank you

    Post count: 17
    giobby
    May 18, 2016 at 7:36 am #20313

    I was using version 2.2.3. Finally I solved the problem replacing the VC plugin with the new one I found in the new v2.3.7 package.
    Thanks for your support.

    Post count: 5922
    Adek
    May 20, 2016 at 3:12 am #20340

    You’re welcome giobby

    Regards

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