Close

Account

Documentation

Forum

Menu

Visual Composer not working

  • Post count: 3
    mausheld
    May 5, 2015 at 8:16 am #11383

    Hi,
    i have installed the latest version of your theme on a fresh wordpress installation.
    Jkreativ Version: 2.2.8
    Wordpress: 4.2.1–de_DE

    The VC is not working, when clicking on a element, nothing is happened. After saving a page the VC disappeared and i have to switch it off/on in the options panel on the top of the admin, but i can’t still use the editor

    in my wordpress dashboard, there is a notification that a update is available:
    WPBakery Visual Composer
    My version 4.4.3 installiert. New Version 4.5.1.
    I can’t upgrade it, i only get an licensing notification: “To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer.”

    so what can i do?

    regards
    Nils

    Post count: 5936
    Adek
    May 5, 2015 at 9:57 am #11388

    Hi Nils,

    Please make sure if you’re using Visual Composer plugin version that come with Jkreativ for compatible reason. We don’t recommend to using another version that outside of our theme package because we’ve been make several change on those plugin to fit with Jkreativ.

    Thank you

    Post count: 3
    mausheld
    May 5, 2015 at 10:06 am #11390

    Hi, yes i have used ONLY your files.

    Post count: 5936
    Adek
    May 5, 2015 at 10:22 am #11391

    Hi Nils,

    Can you help me to provide login credentials into your wp admin panel so i can check it directly what actually happen in there. You can send it here and check the Set as private reply option below.

    Thank you

    Post count: 3
    mausheld
    May 5, 2015 at 10:26 am #11392
    This reply has been marked as private.
    Post count: 5936
    Adek
    May 7, 2015 at 4:09 am #11452

    Hi Nils,

    Sorry for late reply your message.

    I’ve been check your site previously, but it seems the user and pass that you provide isn’t correct. Can you provide another one.

    Thank you

    Post count: 2
    mgmonteleone
    May 7, 2015 at 7:18 am #11469

    I am also having a problem with the composer.

    Fresh WP Version 4.2.2

    In my case I, the URL picker will not work on flip boxes and overlays.

    Post count: 3
    mausheld
    May 7, 2015 at 7:22 am #11472

    I have deleted the theme and user and used another theme instead.

    i get an credit form themeforest

    regards
    nils

    Post count: 5936
    Adek
    May 7, 2015 at 11:49 am #11498

    @mgmonteleone,

    May i know the current version of Jkreativ and Visual Composer plugin that you use on your site?

    @Nils,

    It’s okay. Feel free to contact us if you back into our theme.

    Thank you

    Post count: 2
    mgmonteleone
    May 7, 2015 at 1:08 pm #11505

    I am using latest, just installed yesterday.

    Visual Composer : Version 4.4.3
    Jkreativ : 2.3.0

    Thanks!

    Post count: 5936
    Adek
    May 8, 2015 at 1:15 pm #11534

    Hi mgmonteleone,

    Can you help me to provide login credentials into your wp admin panel so i can check it directly what actually happen in there. You can send it here and check the Set as private reply option below.

    Also just want to make more sure, what you mean with the URL picker will not work on flip boxes?

    Thank you

You must be logged in to reply to this topic.