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Responsiveness Problem

  • Post count: 5
    luizagarofalo
    January 7, 2016 at 8:07 am #17419

    Hello! I’m having some problems with the responsiveness of a feature (portfolio block wrapper). It’s not showing nice on tablets and also on smaller windows in my computer. You can see it here: http://bit.ly/1SzT8oR πŸ™‚

    And a few screenshots: – http://s24.postimg.org/icfjd0f1h/image.pnghttp://s17.postimg.org/ig5yfbvvj/image.pnghttp://s21.postimg.org/yothnibc7/image.png

    Thanks.

    Post count: 8789
    Adek
    January 8, 2016 at 3:14 am #17444

    Hi luizagarofalo,

    May i know what the current version of Jkreativ that you use in there? Because i see you’re using child theme in there.

    Thank you

    Post count: 5
    luizagarofalo
    January 8, 2016 at 1:52 pm #17471

    Yes, sure. Version: 2.3.4.

    Post count: 8789
    Adek
    January 9, 2016 at 5:41 am #17503

    Hi luizagarofalo,

    About regarding this issue can you please take a look on this topic here http://support.jegtheme.com/forums/topic/portfolio-resize-on-mobile/ about the portfolio issue.

    You will need to replace this file jkreativ-themes/public/js/internalmin/jquery.jportfolio.js

    Let us know if you still getting problem in there.

    Thank you

    Post count: 5
    luizagarofalo
    January 11, 2016 at 8:00 pm #17568

    Hello!

    I replaced the file but it’s still resizing really weird.

    A few prints:
    β€’ http://imgur.com/ZqxP7GL
    β€’ http://imgur.com/olLqFUu
    β€’ http://imgur.com/gpfmjZY

    Any ideas? Thank you.

    Post count: 8789
    Adek
    January 12, 2016 at 7:10 am #17585

    Hi luizagarofalo,

    If so please try to disable WP Retina 2x plugin in there. And also if you have some of additional plugins in there please try to disable for a while.

    Thank you

    Post count: 5
    luizagarofalo
    January 12, 2016 at 10:00 am #17591

    Hey, I already tried to disable WP Retina 2x and other plugins but it didn’t work πŸ™

    Post count: 8789
    Adek
    January 13, 2016 at 3:42 am #17616

    Hi luizagarofalo,

    If so, can you help me to provide login credentials into your wp admin panel so i can check it directly what actually happen in there. You can send it here and check the Set as private reply option below.

    Thank you

    Post count: 5
    luizagarofalo
    January 13, 2016 at 9:22 am #17641
    This reply has been marked as private.
    Post count: 8789
    Adek
    January 15, 2016 at 6:29 am #17721

    Hi luizagarofalo,

    It seems there is an issue with our theme in there, but it’s weird for me because we don’t get those kind of problem on our side. Anyway, i’ve been make small change on those page and it seems just work fine now.

    Let us know if you have further question on this thing.

    Thank you

    Post count: 5
    luizagarofalo
    January 15, 2016 at 4:29 pm #17733

    Hey!

    I don’t know how did you fix it, but I would like to thank you so much!

    <3

    Post count: 8789
    Adek
    January 16, 2016 at 2:05 am #17742

    You’re welcome luizagarofalo πŸ™‚

    Let us know if you need something in there.

    Kind Regards

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