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Problem after wordpress update

  • Post count: 15
    vidacz
    January 25, 2015 at 8:04 pm #8583

    Hello Guys.
    There is a few problems after automatic wordpress update on my site.
    I’m using flat creative page from your dummy data.
    After update the landing slider can’t play html5 selfhosted video, bottom menu disappear, on the left side is grey space for side menu and there is also white stripe up on the page.
    I tried to update theme with all plugins, but nothing helps.

    Could you please help with it.
    here is screenshot with problems http://www.cerstvazmrzlina.cz/wp-content/uploads/2015/01/screen.png

    Thanks a lot
    Martin

    • This topic was modified 2 years, 9 months ago by  vidacz.
    Post count: 6364
    Adek
    January 27, 2015 at 5:59 am #8624

    Hi vidacz,

    may i know the current version of wordpress that you use on your site? also can you provide me the url of those page.

    Thank you

    Post count: 15
    vidacz
    January 27, 2015 at 7:59 am #8633
    This reply has been marked as private.
    Post count: 6364
    Adek
    January 28, 2015 at 5:55 am #8665

    Hi Martin,

    I’ve check your site and its weird for me because it just work fine on my side (video, menu and etc). You can take a look on image below :

    Thank you

    Post count: 15
    vidacz
    January 28, 2015 at 7:52 am #8679

    HI..

    i don’t know how you doing 🙂 it looks that apple is just the best 😉

    I’m trying it on W7 with all explorers(chrome,firefox, IE) and it’s still the same problem.
    Could please check it on windows?
    Thanks a lot.

    Martin

    Post count: 6364
    Adek
    January 29, 2015 at 8:10 am #8703

    Hi Martin,

    Yeah 🙂 it’s delicious

    Anyway, i’ve try to deactive all plugin and then acivate only the required plugins. I’ve check your site on Windows 7 with Firefox and IE. I think the result is same, its just work fine on my side. You can take a look on this image below :

    Thank you

    Post count: 15
    vidacz
    January 29, 2015 at 12:51 pm #8710

    HI..

    i have to say, that i’m really confused 🙂

    i tried everything and it still doesn’t work :-/
    Also my client see bad version and all my friends to :-/

    is there any way how to fix it? i can offer you teamviewer or remote desktop to my laptop or server.

    Thanks for any advice!
    Martin

    Post count: 6364
    Adek
    February 2, 2015 at 8:07 am #8758

    Hi Martin,

    It’s weird for me too.
    Actually, it also happen to me previously but after few moment later it just work fine. Anyway please try to clear your browser cache.

    Thank you

    Post count: 15
    vidacz
    February 2, 2015 at 2:54 pm #8767

    Hi.

    o course i tried it.. I tried to open it on different PC with no history of this page.
    No success :-/

    Thanks for any other advice.

    Martin

    Post count: 6364
    Adek
    February 3, 2015 at 6:41 am #8771

    Hi Martin,

    Did you try on mobile device? On my side it’s just work fine, tested with my smartphone (android). May i know the version of wordpress when you updating previously? It seems now you’re using outdated version of wordpress.

    Thank you

    Post count: 15
    vidacz
    February 3, 2015 at 2:49 pm #8806

    HI.

    it was ok on mobile.
    I tried a lot of version of wordpress. Nothing works.
    Today i create new database, new directory and create new page.
    now it works. it seem that database was somehow corrupt :-/

    I have last question.. its possible to autoplay landing video on android devices?

    Thanks
    Martin

    Post count: 6364
    Adek
    February 5, 2015 at 8:59 am #8852

    Hi Martin,

    Unfortunately, we don’t have those kind of feature for mobile devices at the moment.

    Thank you

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