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Portfolio ribbon not displaying images

  • Post count: 4
    RubiS
    December 5, 2015 at 10:23 am #16706

    Hi,

    A few weeks ago I started building a new website using the really cool template. However, a couple of days ago, I noticed that the thumbnail images that used to display on the home page portfolio ribbon are not displaying anymore. Any ideas on what the issue could be?

    Thanks
    Rubi

    Post count: 5973
    Adek
    December 7, 2015 at 9:06 am #16731

    Hi Rubi,

    Can you help me to provide me the url of the page that you referring to on above? I will check it directly.

    Thank you

    Post count: 4
    RubiS
    December 10, 2015 at 1:06 am #16789

    Here it is http://webbplus.com.au/smaart_website/

    Thanks

    Post count: 5973
    Adek
    December 10, 2015 at 3:14 am #16801

    Hi Rubi,

    I’ve been check your site previously. But i just want to make sure on this thing. Can you tell me which section that you mean on above? So i can easily to help you on this thing.

    Thank you

    Post count: 4
    RubiS
    December 11, 2015 at 2:30 am #16820

    No worried it is the section called Our Projects
    Screen shot here:
    http://webbplus.com.au/smaart_website/wp-content/uploads/2015/12/Screen-Shot-2015-12-11-at-1.27.35-PM.png

    Thanks

    Post count: 5973
    Adek
    December 11, 2015 at 7:24 am #16829

    Hi RubiS,

    It seems your image doesn’t load properly in those section, but i don’t quite sure on this thing what cause.

    Can you help me to provide login credentials into your wp admin panel so i can check it directly what actually happen in there. You can send it here and check the Set as private reply option below.

    Thank you

    Post count: 4
    RubiS
    December 14, 2015 at 8:56 am #16894
    This reply has been marked as private.
    Post count: 5973
    Adek
    December 14, 2015 at 9:06 am #16895

    Hi RubiS,

    I’ve been try to login into your site. But it seems the username and password doesn’t correctly. Can you please provide me other one?

    Thank you

    Post count: 4
    RubiS
    December 16, 2015 at 4:08 am #16945
    This reply has been marked as private.
    Post count: 5973
    Adek
    December 16, 2015 at 9:19 am #16961

    Hi Rubi,

    I’ve been visit your site previously and make minor change in there. It seems you’re forget to insert an image for portfolio image thumbnail. Also please try to visit this topic here http://support.jegtheme.com/forums/topic/issue-with-jkreative-portfolio-block-element/ to avoid portfolio block issue.

    Thank you

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