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Not able to delete any plugin from Admin page

  • Post count: 52
    jgkgopi
    July 9, 2018 at 2:11 am #33877

    Hey,

    If i try to delete any plugins from admin page its not working? Its not doing anything just popup comes if i click ok plugin is not getting deleted.

    http://prntscr.com/k3zviy

    Post count: 462
    Aldhi
    July 9, 2018 at 2:01 pm #33898

    Hi jgkgopi,

    In this case, I’ll need login access to the theme file. You can send it here and don’t forget to check Set as Private Reply option below.

    Thank you

    Post count: 52
    jgkgopi
    July 10, 2018 at 2:27 am #33904
    This reply has been marked as private.
    Post count: 462
    Aldhi
    July 10, 2018 at 9:48 am #33911

    Hi jgkgopi,

    I’ve checked your website.
    On my side, I can delete the plugins normally.
    https://www.dropbox.com/s/0yqvkt3v01eamw1/pluginscantdelete.png?dl=0

    Let us know if you still have some problem there…

    Thank you.

    Post count: 52
    jgkgopi
    July 11, 2018 at 1:39 am #33945

    thanks its working in chrome when i tried in firefox its not getting deleted its so strange.

    Thanks

    Post count: 10687
    Adek
    July 11, 2018 at 2:22 pm #33961

    Hi jgkgopi,

    Please make sure if you have been using the latest firefox browser. Let us know if you need something else.

    Thank you

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