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Impossible to have the login works

  • Post count: 26
    david201175
    November 25, 2017 at 4:58 pm #25977

    Hi everythings looks good but impossible to let visitor get suscribe, the login button on top do not appear all time à circle cherching, sorry for my english.

    I want my visitor can suscribe but on top bar no login, nothing appear

    Second thinks on widget, the youtube does counter not appear, it’s ok for FB Tw Pn but not with Youtube.

    Post count: 26
    david201175
    November 26, 2017 at 7:00 am #26003

    where is the support ?

    Post count: 10687
    Adek
    November 27, 2017 at 12:11 pm #26045

    Hi david201175,

    Sorry for late reply. Can you provide me your site URL? I will check it asap on my side.

    Thank you

    Post count: 26
    david201175
    November 27, 2017 at 7:20 pm #26083
    This reply has been marked as private.
    Post count: 26
    david201175
    November 28, 2017 at 7:48 am #26101

    I just get a little upset by this long long very long delay of response for support !!!!!

    Post count: 26
    david201175
    November 28, 2017 at 7:51 am #26104

    3 days

    Post count: 2751
    Jegbagus
    November 28, 2017 at 9:25 am #26124

    hi david201175, you catch us on very bad time. saturday & sunday our support is closed.
    but anyway, the issue may related to plugin conflict.
    try to disable plugin one by one, one of the plugin overwrite ajax request that causing this issue.

    Thank you

    Post count: 2751
    Jegbagus
    November 28, 2017 at 9:42 am #26129

    another way you can fix this issue by another route, go to JNews themes folder > class > FrontendAjax.php
    replace with this code : https://pastebin.com/gF6cH4us

    Thank you

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