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Image Popup Not Functioning (Both Photoswipe and Magnific)

  • Post count: 8
    thememark
    July 7, 2018 at 12:41 am #33865

    Hey guys,

    I’m having issues with the image popup not functioning on posts. I’ve selected all options and tested them, however nothing seems to take. Could you guys take a look and see what might be the conflict?

    Thanks,
    Mark

    Post count: 8
    thememark
    July 7, 2018 at 12:42 am #33866
    This reply has been marked as private.
    Post count: 9465
    Adek
    July 9, 2018 at 10:27 am #33888

    Hi thememark,

    Please make sure if you have been set up the Link To option on Display Setting. Please check this image for more detail https://www.dropbox.com/s/98rtmynpgc7zgk9/Screenshot%202018-07-09%2010.25.40.png?dl=0

    Thank you

    Post count: 8
    thememark
    July 10, 2018 at 3:56 am #33905

    Thanks, however that still doesn’t seem to fix the problem.

    It would also only work for body images, according to the image you sent, as featured images don’t have the same editing options.

    I’ve tried this using both magnific and photoswipe, but no luck.

    Best,
    Mark

    Post count: 115
    Aldhi
    July 10, 2018 at 2:56 pm #33930

    Hi thememark,

    Can you give me the login access to the theme file to check your image popup setup. You can send it here and don’t forget to check Set as Private Reply option below.

    Thank you

    Post count: 8
    thememark
    July 11, 2018 at 5:34 am #33950
    This reply has been marked as private.
    Post count: 115
    Aldhi
    July 11, 2018 at 10:43 am #33956

    Hi thememark,

    Regarding this issue, can you please disable all plugins except required plugin that related to JNews just for a while? to check if there’s a plugin conflict issue that causing the problem.

    Thank you

    Post count: 8
    thememark
    July 12, 2018 at 12:54 am #33973

    We were able to isolate the problem and the conflict appears to be with a specific plugin, NextGEN Gallery. We suspected this might be the culprit, but we didn’t have this on our test site (where the popup image feature was working properly). Once we installed NextGEN on that site, it broke the functionality and also put off the console error we’ve been seeing on the live site.

    We are looking at replacements for the gallery plugin, however would you guys be able to look into this conflict for future updates? I’m sure there are at least a handful of Jnews users that use the same plugin (it has 1+ million installs).

    All the best and thanks again,
    Mark

    Post count: 9465
    Adek
    July 12, 2018 at 10:24 am #33985

    Hi Mark,

    Thanks for your info regarding the plugin conflict issue. We will do the further investigation regarding this issue. Also, we actually have a built-in gallery feature, you can check the demo here https://jnews.io/default/jnews-gallery-normal-expand/, https://jnews.io/default/jnews-gallery-with-description-advertisement/

    Thank you

    Post count: 8
    thememark
    July 12, 2018 at 10:33 pm #34004

    Thanks! Unfortunately, we’re needing something with the album layout functionality.

    Something more along the lines of this, https://foo.gallery/demos/responsive-album-layout/, or similar, so that we can link to specific galleries from different locations.

    Post count: 2679
    Rai
    July 13, 2018 at 2:12 pm #34017

    Hi,

    Unfortunately, we do not have that kind of gallery features in JNews. To prevent popup with NextGen plugin, please try disabling the Popup script in JNews, you could do it from Appearance > Customize > JNews : Image & Gallery Option > Image Popup > Image Popup Script > switch to “Disabled”.

    Thank you

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