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Fatal Error theme is not working

  • Post count: 3
    overachiever
    December 27, 2015 at 5:21 am #17192

    Why am I recieving this fatal error?

    site: http://canonclast-com.amedia.staging.wpengine.com/

    Error:
    Fatal error: Call to undefined function vp_option() in /nas/content/staging/amedia/wp-content/themes/jmagz-themes/lib/init.php on line 104

    Post count: 3
    overachiever
    December 27, 2015 at 5:30 am #17193

    http://amedia.staging.wpengine.com/

    Post count: 2247
    Jegbagus
    December 28, 2015 at 5:33 am #17201

    hi overachiever, it because you not installing required plugin yet. please take a look right on our documentation right here : http://support.jegtheme.com/documentation/jmagz-required-plugins/

    there is several plugin you need to isntall, need no worry the install process is easy. just by several click, everything will be setup perfectly.

    Thank you

    Post count: 3
    overachiever
    December 28, 2015 at 5:40 am #17204

    Jegbagus,

    Does this mean I would have to install the plugin before installing the theme then? Since I can’t install it after I have activated it since once it’s activated, I get a fatal error.

    Post count: 2247
    Jegbagus
    December 29, 2015 at 2:43 am #17222

    hi overachiever, may i know where you get this error?
    is it from front end or backend? i notice that you will only have those issues on front end and backend will still working. so when you installing the themes, you won’t have issues with backend that allow you to also install the plugin.

    btw i will also make some improvement on themes that will fix issues like error when installing.

    Thank you

    Post count: 3
    overachiever
    December 29, 2015 at 3:07 am #17224

    Jegbagus,

    You are correct, these issues were only occurring on the front end and I was able to upload the required plugins directly from the package you included.

    However, this resulted in a lot more extra work on my end that I don’t usually have to do to setup a theme in addition to the fact that I couldn’t preview how the theme would look before installing it in the “customize section” of WordPress.

    I appreciate that you will make the improvements to make it easier to install and also your great professional attitude. I will be updating my feedback on envato to reflect this. Thanks!

    Post count: 2247
    Jegbagus
    December 30, 2015 at 2:07 am #17237

    Thank you overachiever

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