Close

Account

Documentation

Forum

Menu

Error 500 after last update

  • Post count: 1
    omarquinhos
    April 16, 2018 at 6:24 pm #30576

    Hello,

    Yesterday, after your update, i cannot access to custumizer.

    Always i try, i get Error 500.

    Please, solve this issue. i need to work :/

    Post count: 8314
    Adek
    April 17, 2018 at 11:23 am #30623

    Hi omarquinhos,

    Please make sure if you have been updating all JNews plugins into v2.0.0 or higher.

    Thank you

    Post count: 1
    omarquinhos
    April 17, 2018 at 10:12 pm #30663

    All required and recommend plugins are installed.

    What i can do more?

    Post count: 8314
    Adek
    April 18, 2018 at 9:46 am #30685

    Hi omarquinhos,

    Regarding this issue, can you please try to enable WP_DEBUG? to check if there’s any error occurs (http://support.jegtheme.com/documentation/system-status/). Also, please try to disable all plugins except required plugin for JNews to check if there’s any plugin conflict issue in there.

    Thank you

You must be logged in to reply to this topic.