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Email and Contact Page not working

  • Post count: 7
    thebraidedlena
    November 13, 2016 at 9:06 pm #22322

    I couldn’t get the WP-Mail-SMTP plugin to work – kept getting errors, so have now downloaded the WP Simple Mail Sender plugin, but I still can’t people able to subscribe or use the Contact form. Are you able to help guide me with what I’m doing wrong??

    Post count: 1830
    Rai
    November 14, 2016 at 1:41 am #22324

    Hi thebraidedlena,

    Please make sure your SMTP server is working, you will need to contact your server administrator for this issue.

    Thank you

    Post count: 7
    thebraidedlena
    November 14, 2016 at 9:21 pm #22327

    Hi Rai,
    Thanks for getting back to me. I’ve got the SMTP server working now, but my Subscribe form still is not working. When you put in an email address and click “Submit” it says the page is not working and is unable to handle the request. Do you know why this is?

    Post count: 1830
    Rai
    November 22, 2016 at 1:56 am #22403

    Hi,

    The simple way to test if your SMTP is working, try to reset your login password (click on “Lost your password?” on login form). If your SMTP is working, there should be an email notification send to your account.

    Please provide your site URL so I can check it.

    Thank you

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