Post count: 40
Hello,
I would like to disable the page with the logo circle loading.
Already cleared in customization these options, but the loading page still appears.
What should I do to delete it?
Thank you for your time,
Iuliacc
Post count: 11394
Hi Iuliacc,
Please take a look at our documentation right here http://support.jegtheme.com/documentation/override-general-option/ about Override General Option.
Thank you
Post count: 40
Hi Adek,
I’ve already disable it and tried also by overriding, but always have the circle loading.
Maybe if I delete the file(s) that produce this effect…?
Thank you,
iulia
Post count: 11394
Hi iuliacc,
If so, can you help me to provide login credentials into your wp admin panel so i can check it directly what actually happen in there. You can send it here and check the Set as private reply option below.
Thank you
Post count: 40
Hi Adek,
Sorry for my late reply and for letting you standby, but I’m waiting for a backup of the website, until that I can’t send you access.
I’ll let you know as a private reply!
Thank you so much for your time,
Iulia