Close

Account

Documentation

Forum

Menu

Disable the loading page with circle

  • Post count: 40
    iuliacc
    April 25, 2016 at 9:10 am #19911

    Hello,

    I would like to disable the page with the logo circle loading.
    Already cleared in customization these options, but the loading page still appears.
    What should I do to delete it?

    Thank you for your time,

    Iuliacc

    Post count: 6677
    Adek
    April 26, 2016 at 4:13 am #19942

    Hi Iuliacc,

    Please take a look at our documentation right here http://support.jegtheme.com/documentation/override-general-option/ about Override General Option.

    Thank you

    Post count: 40
    iuliacc
    April 29, 2016 at 12:00 pm #20020

    Hi Adek,

    I’ve already disable it and tried also by overriding, but always have the circle loading.
    Maybe if I delete the file(s) that produce this effect…?

    Thank you,

    iulia

    Post count: 6677
    Adek
    May 2, 2016 at 2:12 am #20041

    Hi iuliacc,

    If so, can you help me to provide login credentials into your wp admin panel so i can check it directly what actually happen in there. You can send it here and check the Set as private reply option below.

    Thank you

    Post count: 40
    iuliacc
    May 4, 2016 at 10:15 am #20086

    Hi Adek,

    Sorry for my late reply and for letting you standby, but I’m waiting for a backup of the website, until that I can’t send you access.
    I’ll let you know as a private reply!
    Thank you so much for your time,

    Iulia

You must be logged in to reply to this topic.