Close

Account

Documentation

Forum

Menu

Author Page Not Showing if no Posts!

  • Post count: 65
    RahRahBA
    September 15, 2018 at 7:47 pm #36808

    Hi Support,

    We have an issue with the Author’s Page.

    It appears it is working fine when the Author has at least 1 post under his name.
    Example:

    When the Author though doesn’t have any posts under his name it doesn’t display his info (photo, bio, social etc)
    Example:

    How can we solve this?

    Post count: 65
    RahRahBA
    September 15, 2018 at 8:51 pm #36809

    Just in case anyone else needs this functionality… Just change the code on the file author.php to the one below (delete everything and replace them with the below)

    Post count: 65
    RahRahBA
    September 15, 2018 at 9:00 pm #36810

    The only problem with the above fix i can find is that the

    still returns posts even thought they are not related to the specific Author, instead of not returning anything.

    Is there a way to fix that support?

    • This reply was modified 2 months, 3 weeks ago by  RahRahBA.
    Post count: 11069
    Adek
    September 17, 2018 at 2:21 pm #36869

    Hi RahRahBA,

    You can use this code here https://www.dropbox.com/s/u5x0f4o3gs19hnf/author.php?dl=0. Let me know if it’s work or not.

    Thank you

    Post count: 65
    RahRahBA
    September 17, 2018 at 9:32 pm #36907

    Hi Adek,

    Thanks for the answer. It worked with the image and description but was not displaying the social media links and was displaying Posts below not relevant with the user.

    Post count: 11069
    Adek
    September 18, 2018 at 11:44 am #36943

    Hi RahRahBA,

    I notice there are some other files that need to be updated as well. We will release an update for this issue asap. Please be patient for a while.

    Thank you

You must be logged in to reply to this topic.