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Appearance > Customise error

  • Post count: 16
    myamydiary
    February 6, 2016 at 12:14 pm #18287

    Hi

    I have just purchased and installed this theme but am unable to customise it. When I select Appearance > Customise i get the following error:

    Server error

    500
    ReloadHide details
    The website encountered an error while retrieving http://www.myamydiary.com/wp-admin/customize.php?return=%2Fwp-admin%2F. It may be down for maintenance or configured incorrectly.

    PLease help.

    Thanks

    Post count: 2238
    Jegbagus
    February 8, 2016 at 2:53 am #18325

    hi myamydiary, it most likely your server not having enough memory to perform those action.
    can you try to contact your server administrator to increase size of memory on your server?

    Thank you

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