Thanks for your info. Previously I’ve been checking your website and try to replicate it on my local server. It just works fine on my side, I’m using Elementor v2.2.7 and Elementor Pro v2.1.11.
In this case, i may need to do further investigation on your website. Can you provide me FTP access to your server? You can send it here and don’t forget to check Set as private reply option below.