Post count: 2martaventuraespejoFebruary 12, 2019 at 5:36 pm #43157
I bought the template JNews, it is installed correctly, but when you import a demo, it is not installed. What can I do to activate it?Post count: 2818FerdyFebruary 13, 2019 at 10:26 am #43192
Regarding your issue, please check your server configuration on WP Dashboard > JNews > System Status. Please set PHP Memory Limit, WP Memory Limit, PHP Time Limit to the recommended setting and try to reimport the demo. Let us know if you have further question
Thank youPost count: 2martaventuraespejoFebruary 20, 2019 at 12:47 am #43509
I did all that you told me but it isn´t work 🙁
We can´t installed it, so I can´t use anything.
Please, help me!Post count: 11572AdekFebruary 20, 2019 at 12:07 pm #43537
It seems we will need to do further investigation on your website. Can you please provide us login access into your website? You can send it here and don’t forget to check Set as private reply option below.
Thank youPost count: 2martaventuraespejoFebruary 22, 2019 at 2:11 am #43669Post count: 2818FerdyFebruary 22, 2019 at 4:29 pm #43710
In this case, please try to contact your server administrator to disable PHP warning message on your site and then check again. Let us know if you have further question.
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