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Error Editing with elementor

  • Post count: 4
    atarch-20
    November 7, 2019 at 3:11 am #52728

    Hello.

    My name is James.
    I bought this template 4 months ago but we are starting to use it just now.
    I have a problem when I try to edit an image with elementor (I use elementor + pro, and I use to work with it a lot in many many projects).

    When I create a new page, I make click in publish. Later I try to Edit with elementor and i receive one of this messages
    https://pasteboard.co/IFtlgOR.png

    Please could you check the issue with me?
    Regards.
    Chaim.

    Post count: 3990
    Ferdy
    November 7, 2019 at 10:34 am #52755

    Hi Chaim,

    Regarding this issue, can you provide me login access to your website? it would be good if you provide me the page that has this issue too. you can send it here and don’t forget to check Set as private reply option below. Let us know if you have further questions.

    Thank you

    Post count: 4
    atarch-20
    November 7, 2019 at 5:58 pm #52784
    This reply has been marked as private.
    Post count: 3990
    Ferdy
    November 8, 2019 at 10:54 am #52821
    This reply has been marked as private.
    Post count: 2794
    Yoga
    November 8, 2019 at 11:12 am #52826

    Hi Chaim,

    We saw you still using version 5.0.3.
    Please update to the latest version.
    Let us know if the issue still persist.

    Thank you.

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