Categories not appearing properly in mobile view
Post count: 16bhaskar_karengSeptember 13, 2018 at 8:30 pm #36724
Dear Support Team,
I am having one problem in Home Page. I have created a section with “Jnews Module 21”. I have entered 8 categories in header filter.
Now the view is not proper in home page from mobile brwoser. The categories have gone towards left of the screen.
Please find the screenshot here:
Please helpPost count: 11507AdekSeptember 14, 2018 at 11:17 am #36752
It because you have many category items in there. We will do a further investigation regarding this thing.
Thank youPost count: 16bhaskar_karengSeptember 18, 2018 at 8:36 pm #36974
Should i reduce no of categories then?? or wait for your investigation.
Actually i was expecting the extra categories to be shown while clicking three dots.Post count: 11507AdekSeptember 19, 2018 at 11:17 am #36995
About the category issue, i’ve been replicate the issue on my local server but it seems all works fine here and now i just check your website again and i notice the category filter already works fine. It’s weird for me because it doesn’t seem to work before. Here’s the result https://www.dropbox.com/s/9i8typwvlacccc0/assam.nenow.in_%28iPhone%206_7_8%20Plus%29.png?dl=0. Please check it out on your side.
Thank youPost count: 16bhaskar_karengSeptember 25, 2018 at 8:19 pm #37355
After testing in different mobile devices, i found that in some mobile browsers it works fine, but in some cases (mostly chrome browsers in Android) it does not work properly.
Thank you.Post count: 11507AdekSeptember 26, 2018 at 10:57 am #37376
Have you tried to clear the browser cache on your mobile phone? At the moment i don’t have Android phone on my side, but previously i test with iPhone and Chrome, it work fine. Here’s the result https://www.dropbox.com/s/c2025iclavi4s41/WhatsApp%20Image%202018-09-26%20at%2010.46.31.jpeg?dl=0
Thank youPost count: 16bhaskar_karengSeptember 27, 2018 at 10:02 pm #37473
I did tried with clearing cache of browser. Infact in some mobile, website was opened for the first time.
In android also in mobile phone it works, but in some mobile phone it does not work.
Thank YouPost count: 11507AdekSeptember 28, 2018 at 11:49 am #37496
I’m not quite sure about this problem because it’s not a common issue for me. Also, may i know what kind of mobile phone and browser that having this issue on your side? I assume there’s an issue with the mobile phone or the browser instead.
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