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Rai

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  • Post count: 2684
    Rai
    September 27, 2018 at 3:10 pm #37448

    Hi,

    Try adding this CSS code to fix the table issue:

    Please let us know if you have additional questions.

    Thank you

    Post count: 2684
    Rai
    August 13, 2018 at 9:42 am #35184

    Hi,

    May I know where you get that promotion text? Actually, this plugin does not have a demo importer, but if you like our demo we would be glad to send the XML / JSON.

    Thank you

    Post count: 2684
    Rai
    August 13, 2018 at 9:40 am #35182

    Hi guys,

    Don’t worry, we already push an update to fix this issue. When it’s approved on Codecanyon please do update your plugin. We’re really sorry for the inconvenience caused.

    If you have additional question, please don’t hesitate to let us know.

    Thank you

    Post count: 2684
    Rai
    July 13, 2018 at 2:12 pm #34017

    Hi,

    Unfortunately, we do not have that kind of gallery features in JNews. To prevent popup with NextGen plugin, please try disabling the Popup script in JNews, you could do it from Appearance > Customize > JNews : Image & Gallery Option > Image Popup > Image Popup Script > switch to “Disabled”.

    Thank you

    Post count: 2684
    Rai
    July 13, 2018 at 10:33 am #34013

    Hi,

    Actually, the TinyMCE editor is a WordPress core script, it should be possible but would require a custom change to override the core script, or you may consider adding 3rd party plugin such as: TinyMCE Advanced.

    Thank you

    Post count: 2684
    Rai
    July 13, 2018 at 10:17 am #34007

    Hi Ramesh,

    It would require a custom change to add that feature to view counter. For a custom change work, we recommend hiring a freelancer listed here: Hire WordPress Experts.

    Thank you

    Post count: 2684
    Rai
    July 13, 2018 at 10:03 am #34006

    Hi,

    Actually, the Caption shortcode is a WordPress core shortcode. May I know how you put the shortcode? Normally, it will automatically be generated when you insert Image by clicking the “Add Media” button.

    I also tried your shortcode above and it is working (no error message) on my side. Could you provide the System Report from JNews > System Status for further investigation?

    Thank you

    Post count: 2684
    Rai
    June 25, 2018 at 3:20 pm #33492

    Hi,

    You need to optimize your server, please read the article on how to increase speed with JNews here:
    http://support.jegtheme.com/2017/11/increase-google-page-speed-for-jnews/

    Thank you

    Post count: 2684
    Rai
    June 25, 2018 at 3:13 pm #33491

    Hi,

    Could you provide screenshots of this issue? We could not find the issue at the link provided on our side.

    Thank you

    Post count: 2684
    Rai
    June 25, 2018 at 1:26 pm #33488

    Hi,

    Do you able to install new plugin from the WordPress repo?
    Please also try installing the plugin manually by uploading the zip file. The plugin file located inside theme folders: jnews/plugins/elementor.zip

    Thank you

    Post count: 2684
    Rai
    June 25, 2018 at 12:56 pm #33487

    Hi,

    I’m not pretty sure about this thing, could you tell me more of what are you trying to achieve?

    Thank you

    Post count: 2684
    Rai
    June 25, 2018 at 11:22 am #33483

    Hi,

    Unfortunately, we don’t have the option to add view counter in the modules. It should be possible but would require customization but we do not recommend to do it because adding post views in the module (not single post) will make your site slower.

    Thank you

    Post count: 2684
    Rai
    June 25, 2018 at 11:10 am #33482

    Hi,

    Unfortunately, I never had experience with that kind of plugins yet. Perhaps, other members want to share here?

    Thank you

    Post count: 2684
    Rai
    June 25, 2018 at 10:48 am #33481

    You’re welcome. Please let us know if you have additional questions.

    Thank you

    Post count: 2684
    Rai
    June 18, 2018 at 10:39 am #33286

    Hi,

    Could you elaborate this issue? I’m not quite sure of what you refer to?

    Thank you