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Jegbagus

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  • Post count: 2751
    Jegbagus
    October 9, 2018 at 10:18 am #37984

    hi danielfurtado, its not mandatory to use wpbakery page builder. if you are want to generate shortcode from wpbakery, you can do it too. because epic also can handle shortcode or widget. and we currently don’t have any plan to have a shortcode generator.

    we are never advertise this themes to be compatible with enfold page builder.
    btw i take your suggestion and will remove our section for themes compatiblity list.
    yes we test enfold with visual composer (wpbakery) and fortunately its working fine.

    also if you willing to request refund, please do.

    Post count: 2751
    Jegbagus
    September 21, 2018 at 11:47 am #37164

    hi esimple, yet i notice that we disable category on custom post type and enable it on post. if you need to enable it also on custom post type, you can use this code, and put it on epic-news-element plugin folder > includes > class > Module > ModuleOptionAbstract.php https://pastebin.com/XKhi5mPQ

    Thank you

    Post count: 2751
    Jegbagus
    September 20, 2018 at 12:09 pm #37082

    hi esimple, yes we won’t be able to detect what custom taxonomy on custom post type generated. for example we won’t be able to detect which one is behave like category or which one behaving like tag. that is why we expect those taxonomy using main category and tag taxonomy.

    Thank you

    Post count: 2751
    Jegbagus
    September 18, 2018 at 11:53 am #36945

    hi genehr, i think your themes developer will help you with this case. they can easily create modification and provide necessary change to your need.

    Thank you

    Post count: 2751
    Jegbagus
    September 5, 2018 at 10:24 am #36157

    hi guyzamir, we just update our themes. it should be work with post type too now.

    Thank you

    Post count: 2751
    Jegbagus
    September 5, 2018 at 10:05 am #36154

    great mosaiktv 🙂 you may use this plugin as widget.

    Thank you

    Post count: 2751
    Jegbagus
    September 3, 2018 at 11:56 am #36074

    hi sunday155, may i know how you build those archive? are you using our plugin to build your website archive?
    also are your first issue already fixed?

    Thank you

    Post count: 2751
    Jegbagus
    September 3, 2018 at 11:38 am #36070

    hi albertohduarti,

    1. may i know how its different from our demo site?

    2. may i know what kind of customisation do you want? we may able to help you with it.

    we are never try to sell false product. what we provide on our landing page is what we sell. we been become author for about 6 years. and we never try to cheat. its not a sustainable business model we think.

    if you need refund for this product, please escalate your refund request to themeforest. they surely will help you with this request.

    Thank you

    Post count: 2751
    Jegbagus
    September 3, 2018 at 11:34 am #36069

    hi Toronto, its possible. by editing some css, we can have that kind of effect. may i know which hero you want to change?

    Thank you

    Post count: 2751
    Jegbagus
    August 24, 2018 at 9:46 am #35691

    hi parkerproject, no you are not required to have those plugin. you can disable it if you don’t feel comfortable to use those plugin.

    Thank you

    Post count: 2751
    Jegbagus
    August 23, 2018 at 1:53 pm #35663

    hi parkerproject, i think there is plugin conflict with visual composer (wpbakery)
    we don’t know which plugin that conflicting. but when we disable all plugin buat only enable our plugin, its working fine.
    so the problem is not jnews themes or our plugin.

    Thank you

    Post count: 2751
    Jegbagus
    August 23, 2018 at 11:07 am #35654

    hi parkerproject, can you give me credential so i can take a look at your issue.
    you can use “set as private reply” option so it will only us who can see your post.

    Thank you

    Post count: 2751
    Jegbagus
    August 23, 2018 at 10:47 am #35652

    hi parkerproject, can you give me your website credential? we will take a look at it.

    Thank you

    Post count: 2751
    Jegbagus
    August 15, 2018 at 5:35 pm #35303

    hi clebermarques are you using another plugin for lazy load image? for example jetpack?
    if yes, try to disable those plugin.

    or you can go to customizer > EPIC : Module Element Option > Module Image Setting > Image Load Mechanism change this to normal image load.

    Thank you

    Post count: 2751
    Jegbagus
    August 13, 2018 at 1:43 pm #35219

    hi rusdy380, it seems themes change alot of element of visual composer. not only the themes, it change alot of css of default wordpress style. we cannot recognize wordpress customizer at all. unbelievable.

    i also cannot believe that this themes alter so many visual composer feature. for example issue your themes having (blank page) is caused by they altering wpbakery page builder functionality. its working now, but we need to disable our feature for that.

    visual composer is very hard to navigate now.

    Thank you