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Jegbagus

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  • Post count: 2729
    Jegbagus
    August 15, 2018 at 5:43 pm #35304

    hi cabsuk, we still looking for this.
    we think this should not be problem because we add so much additional element.
    but we will try to take a look at it.

    Thank you

    Post count: 2729
    Jegbagus
    August 15, 2018 at 5:35 pm #35303

    hi clebermarques are you using another plugin for lazy load image? for example jetpack?
    if yes, try to disable those plugin.

    or you can go to customizer > EPIC : Module Element Option > Module Image Setting > Image Load Mechanism change this to normal image load.

    Thank you

    Post count: 2729
    Jegbagus
    August 15, 2018 at 9:57 am #35288

    hi cabsuk, we dont’ have this kind of option right now.
    you can use plugin named as yellow pencil to change size of this element.

    Thank you

    Post count: 2729
    Jegbagus
    August 14, 2018 at 9:53 am #35240

    hi cabsuk, we have fix this issue. take a look.

    Thank you

    Post count: 2729
    Jegbagus
    August 13, 2018 at 6:25 pm #35231

    hi cabsuk, i have update plugin on your website. it now using epic news elements.
    we need sometime to test about your second issue.

    THank you

    Post count: 2729
    Jegbagus
    August 13, 2018 at 5:59 pm #35229

    hi cabsuk, can you send me your themes file.
    i cannot create test on your website. i will need to test it locally.
    it seems themes & plugin using same plugin (owl-carousel) and its cause some issue on your website.

    Thank you

    Post count: 2729
    Jegbagus
    August 13, 2018 at 2:07 pm #35222

    hi cabsuk, can you give us access to your admin panel?
    we would like to see what causing issue on your backend slowness.

    Thank you

    Post count: 2729
    Jegbagus
    August 13, 2018 at 1:43 pm #35219

    hi rusdy380, it seems themes change alot of element of visual composer. not only the themes, it change alot of css of default wordpress style. we cannot recognize wordpress customizer at all. unbelievable.

    i also cannot believe that this themes alter so many visual composer feature. for example issue your themes having (blank page) is caused by they altering wpbakery page builder functionality. its working now, but we need to disable our feature for that.

    visual composer is very hard to navigate now.

    Thank you

    Post count: 2729
    Jegbagus
    August 10, 2018 at 3:25 pm #35151

    hi rusdy380, please provide us your login credential using this private reply.

    Thank you

    Post count: 2729
    Jegbagus
    August 9, 2018 at 2:06 pm #35112

    hi dallesandro_b, we have push update to codecanyon, hopefully our update accepted soon.
    this update should be fixed this issue.

    Thank you

    Post count: 2729
    Jegbagus
    August 9, 2018 at 10:39 am #35088

    You are welcome tripledm 🙂

    Post count: 2729
    Jegbagus
    August 9, 2018 at 10:38 am #35087

    hi luke, can you try to use this code instead on your footer.php (child themes)

    Thank you

    Post count: 2729
    Jegbagus
    August 9, 2018 at 10:16 am #35081

    hi danielotte, you can use our plugin named as JNews – Frontend Translation, you can easily translate all frontend translation from backend.

    or you can also use plugin named as loco translate for translating your themes & also plugin.

    Thank you

    Post count: 2729
    Jegbagus
    August 9, 2018 at 10:13 am #35079

    hi meximuss, it seems we need more time to finish update. we plan to release update by the end of this month.
    btw may i know which social counter that not working? its on single post or widget?
    if its on widget, have you already put correct ID for your counter?
    for example facebook will need Facebook App ID, Facebook App Secret and Facebook Access Token

    Thank you

    Post count: 2729
    Jegbagus
    August 8, 2018 at 11:29 am #35029

    hi ishaqchughtai,

    1. sure you can. you will just need to learn how to use page builder. we include 2 page builder (elementor & wpbakery). then you can drag the slider to area you want. its very easy. and i see your page that you already make progress on it. Great!

    2. 3. i don’t really get this question. can you explain this question better?

    4. we are not very sure what plugin you using. but i believe it will require some kind of integration with the themes. because we currently don’t offer this kind of sorting.

    5. you can add this code, and put it on customizer > additional css :

    6. you have those option on customizer > header option > Header – Logo > Logo Spacing

    Thank you