WPBakery Visual Composer
Post count: 7dannybrackoDecember 26, 2015 at 1:06 am #17171
WPBakery Visual Composer is a Required Install Plugin.
However, each time I try to install, i get the following message…
Destination folder already exists.
Plugin install failed.
And so, my plugin status shows me that it isn’t installed.
Can you help me with how to fix this?Post count: 6011AdekDecember 26, 2015 at 2:03 am #17173
I’m not quite sure on this thing. Do you have installed Visual Composer plugin before? If so, please try to remove those plugin at first and then you can install Visual Composer plugin that come with our themes.
Thank youPost count: 7dannybrackoDecember 26, 2015 at 4:40 am #17181Post count: 6011AdekDecember 26, 2015 at 7:36 am #17182
If so, can you help me to provide login credentials into your wp admin panel so i can check it directly what actually happen in there. You can send it here and check the Set as private reply option below.
Thank youPost count: 7dannybrackoDecember 26, 2015 at 12:23 pm #17183Post count: 6011AdekDecember 28, 2015 at 2:20 am #17198
Sorry for late reply your message previously and thank for your attention of us. Anyway, it seems you’re forget to tell me the url of your site, can you provide for me so i can check your site asap.
Thank youPost count: 7Post count: 6011AdekDecember 28, 2015 at 7:36 am #17207
Not sure what actually happen on your site and it’s weird for me. It seems you will need to remove and upload Visual Composer plugin manually via ftp on this thing and then you can try to activate those plugin from wp admin panel.
Thank youPost count: 7dannybrackoDecember 28, 2015 at 8:57 am #17212Post count: 6011AdekDecember 29, 2015 at 3:37 am #17225
You can ask into your server or host administrator to get ftp login. Actually you don’t need to buy those plugin. We have been include the plugin file on theme package. In this case you just need to upload the plugin file via ftp and then activate them.
Thank youPost count: 7dannybrackoDecember 30, 2015 at 10:36 pm #17260Post count: 6011AdekJanuary 1, 2016 at 3:48 am #17277
You’re welcome and glad to hear that if it’s works fine on your side.
If we get 5 star rating for this? *just kidding
Anyway, glad to hear that it works properly on your site. Hope you can enjoy work with Jkreativ.
Kind Regards and Happy New Year
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