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Woocommerece customer registration issue

  • Post count: 4
    Fareed
    February 10, 2017 at 6:46 am #23026

    I have problem with woocommerce login page, customers cannot register themselves, when you try to register nothing happens you get “Error: A user could not be found with this email address.” after the login attempt, please help

    Post count: 5814
    Adek
    February 11, 2017 at 12:25 am #23035

    Hi Fareed,

    Can you tell me what the version of themes and WordPress that you use in there. Also, it would be better if you can provide me your site url in there, so i can check it directly on my side.

    Thank you

    Post count: 4
    Fareed
    February 11, 2017 at 5:40 am #23041

    I have WordPress 4.7.2
    I purchased JKreativ theme on Feb 3rd 2017, so i guess it is the latest
    My site URL is http://www.1001nights.ae, I don’t mind giving you access privately if that is necessary.

    Post count: 5814
    Adek
    February 11, 2017 at 6:35 am #23047

    Hi Fareed,

    Can you help me to provide login credentials into your wp admin panel so i can check it directly. You can send it here and check the Set as private reply option below.

    Thank you

    Post count: 4
    Fareed
    February 11, 2017 at 6:38 am #23048
    This reply has been marked as private.
    Post count: 14
    anjalobanja
    February 12, 2017 at 6:45 pm #23052

    Hello, i have the same problem, what is the solution?

    Tnx, Anja

    Post count: 5814
    Adek
    February 13, 2017 at 3:44 am #23057

    Hi All,

    Sorry for late reply.

    @fareed,

    I’ve been check your site again and now it’s should works fine in there. Kindly you check it out.

    @anjalobanja,

    If you have the same problem as Fareed on this thing, you will need to make minor change on our theme. You will need to go edit this file jkreativ-themes/woocommerce/myaccount/form-login.php and jump into line 111. You will get this code below :

    replace those code with this one below :

    Thank you

    Post count: 4
    Fareed
    February 13, 2017 at 5:39 am #23058

    Hi Adek,

    It is working fine now, thank you for your great help 🙂

    Post count: 5814
    Adek
    February 13, 2017 at 9:12 am #23060

    You’re welcome Fareed

    Anyway, if we get 5 star rating for this? 😀 *lol

    Hope you can enjoy work with Jkreativ and let us know if you need more help in there.

    Thank you

    Post count: 4
    Fareed
    February 13, 2017 at 9:39 am #23061

    It is a 5 star rating, but where to rate from? I cant see it anywhere, shall I open a support ticket for that, lol

    Post count: 5814
    Adek
    February 13, 2017 at 10:11 am #23062

    Hi Fareed,

    Glad to hear that. Sure, you can follow this instruction on this page here https://forums.envato.com/t/locked-how-to-rate-a-file-template-download-it-now/77665

    Thank you

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