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VisualComposer not loading correctly

  • Post count: 9
    NiftyStudioMX
    November 28, 2017 at 6:40 am #26100

    Hello, since I installed JNews theme, VisualComposer stopped working and sometimes it doesn’t load correctly (frontend and backend). I used to have VC before JNews and used to work ok, but since I installed this theme the issue appeared.

    What should I do? Everything is up to date (WP, theme and every plugin).

    Thanks

    Dan

    Post count: 2684
    Rai
    November 28, 2017 at 9:19 am #26119

    Hi Dan,

    Could you provide us your system report? You could find it from JNews > System Status.

    Thank you

    Post count: 9
    NiftyStudioMX
    November 28, 2017 at 9:21 am #26121
    This reply has been marked as private.
    Post count: 2751
    Jegbagus
    November 28, 2017 at 9:59 am #26131

    hi NiftyStudioMX, try to remove your wpbackery page builder, and use our version of those plugin by installing it from our install panel.

    some of hosting have issue with those page builder. we have modify wpbackery page builder to resolve this issue. on version 1.1.4, wp bakery plugin should on on 5.4.5.

    let us know if its working.

    Thank you

    Post count: 9
    NiftyStudioMX
    November 28, 2017 at 11:23 pm #26161

    I’ve deleted the plugin from File Manager and installed latest version from theme’s repository to 5.4.5 and still not working…

    Check this screenshots:

    https://danyboy8a.tinytake.com/sf/MjE1MTI0Nl82NzA3NTA2
    https://danyboy8a.tinytake.com/sf/MjE1MTI1MF82NzA3NTEw

    If I try to edit a post, there’s no way to toggle between Classic and Backend mode. I only see the VC shortcodes: https://danyboy8a.tinytake.com/sf/MjE1MTI2OV82NzA3NTQ5

    And sometimes the shortcodes work but not in every post/page: https://danyboy8a.tinytake.com/sf/MjE1MTI3OF82NzA3NTk4

    Post count: 10729
    Adek
    November 29, 2017 at 9:52 am #26181

    Hi NiftyStudioMX,

    Thanks for your detail info about this problem. Unfortunately at the moment, Visual Composer editor only available on the page. Do you want to use certain VC element for the post content?

    Thank you

    Post count: 9
    NiftyStudioMX
    November 29, 2017 at 10:53 pm #26230

    Well of course!! I use VC with my posts… you should enable it and let the end-user decide wether to use it in posts or not.

    Post count: 9
    NiftyStudioMX
    November 29, 2017 at 11:24 pm #26231

    what function can I apply to enable it?

    Post count: 2684
    Rai
    November 30, 2017 at 8:51 am #26238

    Hi @niftystudiomx,

    If you enable the VC in posts, there will be broken css issue because of VC elements in our theme is not built for post layout.
    May I know what kind of layout and VC element you need for building layout in post?

    Thank you

    Post count: 9
    NiftyStudioMX
    December 2, 2017 at 1:27 am #26336

    The VC elements that I usually use in my posts are:
    -Text block
    -Tabs
    -Tour
    -Toggle
    -Button
    -Call to action

    And also I use VC for my WooCommerce products and store layout:
    -WooCommerce elements
    -And the CodeCanyon plugin: DT WooCommerce Page Builder by DawnThemes (http://dawnthemes.com/)

    I’ve enabled VC in posts from the VC settings page, but it doesn’t work neither in products.

    Post count: 10729
    Adek
    December 4, 2017 at 9:41 am #26366

    Hi NiftyStudioMX,

    In this case, you need to do some change in there to achieve that. We recommend you to use JNews Child Theme so the changes that you made won’t lost when doing theme update. Please put this code below into functions.php file (JNews Child Theme):

    Please note, maybe some features from VC plugin not works fine with single post and product.

    Thank you

    Post count: 9
    NiftyStudioMX
    December 5, 2017 at 1:47 am #26392

    Thanks!! I’d rather use a custom own-coded plugin with all the aditional functions instead of modifying a child theme. So, in that case should I change the value jeg_child_vc_post_type to jnews_vc_post_type ???

    Cheers!

    Post count: 9
    NiftyStudioMX
    December 5, 2017 at 1:52 am #26394

    Yes!! It worked!! Thanks again!

    Post count: 10729
    Adek
    December 5, 2017 at 8:42 am #26400

    Hi NiftyStudioMX,

    Glad to hear if its work fine on your side. In this case, you need to change the value of $type === YOUR-CUSTOM-POST-TYPE-SLUG and you also can add more value in there. Just follow the pattern of that code. Don’t forget to rate 5 starts our theme 😀

    Thank you

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