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Visual composer not working even after updating the theme

  • Post count: 17
    jetiz
    June 5, 2016 at 12:57 pm #20561

    Hi,

    As per your recommendation, I tried updating the theme but the Visual composer is still not showing up on my pages section and I am not able to edit any of my pages.
    Could you please give us a solution?
    Thanks
    Jay

    Post count: 5849
    Adek
    June 6, 2016 at 2:04 am #20575

    Hi Jay,

    Can you help me to provide me your site url so i can check it directly on my side here.

    Thank you

    Post count: 17
    jetiz
    June 7, 2016 at 5:22 pm #20612
    This reply has been marked as private.
    Post count: 5849
    Adek
    June 8, 2016 at 1:46 am #20620

    Hi Jay,

    Actually it’s weird for me about those issue. Can you help me to provide login credentials into your wp admin panel so i can check it directly what actually happen in there. You can send it here and check the Set as private reply option below.

    Thank you

    Post count: 17
    jetiz
    June 8, 2016 at 6:56 am #20629
    This reply has been marked as private.
    Post count: 5849
    Adek
    June 9, 2016 at 4:29 am #20635

    Hi Jay,

    I’ve been check your site previously and it’s just work fine before. You can take a look at attached image url below. Anyway, can you help me to tell me more detail where is the issue? so i can easily to help you out on this thing.

    https://www.dropbox.com/s/q7fa7fndlgrom5q/Screenshot%202016-06-09%2012.24.15.png?dl=0

    Thank you

    Post count: 17
    jetiz
    June 9, 2016 at 5:19 am #20638
    This reply has been marked as private.
    Post count: 5849
    Adek
    June 9, 2016 at 5:51 am #20639

    Hi Jay,

    You will need to click the BACKEND EDITOR button. You can take a look at attached image url below.

    https://www.dropbox.com/s/0l3yx8mou2yn3c1/publicpreview.png?dl=0

    Thank you

    Post count: 17
    jetiz
    June 10, 2016 at 9:14 am #20653
    This reply has been marked as private.
    Post count: 5849
    Adek
    June 12, 2016 at 10:46 pm #20674

    Hi Jay,

    I’ve been check those page on my side. Unfortunately you unable to use VC on Default Template page. It only be available on Landing Page (Landing Page Builder – Page Template) and Portfolio Landing Page type (Portfolio Item with Extended Layout).

    Let us know if you have further question.

    Thank you

    Post count: 1
    dlawre
    November 6, 2016 at 1:25 am #22278

    I have this same issue and have bought visual composer and the ultimate upgrade is there anyway to enable the front end editor on default pages?

    Post count: 5849
    Adek
    November 7, 2016 at 2:02 am #22286

    Hi dlawre,

    Unfortunately at the moment we don’t provide an option to enable the front editor Visual Composer plugin. Let us know if you have further question.

    Thank you

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