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Visual Composer Not Working

  • Post count: 16
    volcom2278
    January 3, 2017 at 5:13 am #22687

    My Visual Composer just doesn’t want to work. When I deactivate the Jkreativ Plugin it works. But, if I activate it nothing.

    Post count: 16
    volcom2278
    January 3, 2017 at 5:27 am #22688
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    Post count: 5814
    Adek
    January 3, 2017 at 5:44 am #22689

    Hi volcom2278,

    Can you help me to tell more detail about the problem that you get with Visual Composer in there? So we can easily to help you out.

    Thank you

    Post count: 16
    volcom2278
    January 3, 2017 at 2:59 pm #22701
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    Post count: 5814
    Adek
    January 4, 2017 at 2:16 am #22704

    Hi volcom2278,

    I’ve been check your site previously and i see the problem as you mention on above. But it’s weird for me because when first time the edit page loaded the VC editor is appear and then dissapear.

    In this case i will suggest you to reinstall our theme and required plugin as well. After that please don’t activate additional plugin for a while. Let us know if the problem still persist. Sorry for this inconvenience.

    Thank you

    Post count: 16
    volcom2278
    January 4, 2017 at 2:26 am #22705
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    Post count: 5814
    Adek
    January 4, 2017 at 2:35 am #22707

    Hi volcom2278,

    Ok sure, but actually it’s weird for me because we don’t get this kind of report problem from our another customer that already using the same version as yours. I will take a look more deeper on this thing, i hope you can be patient for a while.

    Thank you

    Post count: 16
    volcom2278
    January 4, 2017 at 2:54 am #22711
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    Post count: 5814
    Adek
    January 4, 2017 at 4:59 am #22713

    Hi volcom2278,

    Currently i still investigate the issue on your site. Also, can you please disable cache from your site for a while so we can make some test in there.

    Thank you

    Post count: 16
    volcom2278
    January 4, 2017 at 5:23 am #22716
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    Post count: 5814
    Adek
    January 4, 2017 at 6:24 am #22717

    Hi volcom2278,

    Can you please ask into your hosting admin to disable cache from your site just for a while so we can make some test in there.

    Thank you

    Post count: 16
    volcom2278
    January 4, 2017 at 6:27 am #22718
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    Post count: 16
    volcom2278
    January 5, 2017 at 3:36 pm #22738

    Can I get a refund now? I can’t be wasting time.

    Post count: 16
    volcom2278
    January 7, 2017 at 12:26 am #22742
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    Post count: 16
    volcom2278
    January 9, 2017 at 9:46 pm #22749

    Hello?

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