Trouble with portfolio
Post count: 5cilraenhelyanApril 13, 2015 at 8:22 pm #10792
Hello, thank you so much for doing such a great theme. It’s perfect!
But I’m having troubles with it. My clients said that sometimes when they access to the portfolio pages get to see the pictures all piled up on each other in the same place. The photos are not arranged as they should. Lately its happening more often and its getting annoying.
¿Can you please help me? my client is very impatient.Post count: 5cilraenhelyanApril 13, 2015 at 8:56 pm #10793
Sorry, I forgot to tell you more details about it.
This issue only happens when you go on to see the full image in theather mode and then go out of it to see again the portfolio.
Here you can see an image about: http://es.zimagez.com/zimage/11066635101528608087458472077110424o.phpPost count: 7931AdekApril 15, 2015 at 7:48 am #10839
May i know what you mean with theather mode in this case? I just want to make more sure on this thing.
Thank youPost count: 5cilraenhelyanApril 15, 2015 at 9:33 pm #10861
Thank you for your quick response. I mean when you clic at a portfolio photo and it opens in big size with the black background like this http://es.zimagez.com/zimage/antes.php
The error comes when you go out of it to see the portfolio again.
Before (when you see a photo in large size):
After (when you go out):
Thank you!Post count: 7931AdekApril 16, 2015 at 8:41 am #10876
Yes, i see the problem that you mean but it seems only occurs sometime. Please try to disable all plugins for a while.
Thank youPost count: 5cilraenhelyanApril 17, 2015 at 4:32 pm #10932
Ok. I just did it.Post count: 7931AdekApril 23, 2015 at 6:33 am #11104
Sorry for late reply your message here. Anyway did you be able to resolve those problem?
Thank youPost count: 5cilraenhelyanApril 23, 2015 at 4:55 pm #11131
With inactive plugins the same error still occurs.
It’s funny, when I change the browser size images that were piled up put together properly again. But if I open an image and close the display, the images are piled up again.Post count: 7931AdekApril 24, 2015 at 7:58 am #11145
Can you provide me login credentials into your wp admin panel, so i can check it directly on my side. You can send it here and check the
Set as private replyoption below.
Thank youPost count: 5cilraenhelyanMay 4, 2015 at 10:47 pm #11369Post count: 7931AdekMay 8, 2015 at 11:33 am #11524
Sorry for late reply your message previouly. Please try to update your theme version. We’ve been released the new version a few days ago and also disable all plugin for a while after that.
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