The Visual Composer won't upload images to the gallery
Post count: 16joannaJanuary 26, 2017 at 11:15 pm #22870
Hi I am trying to upload pictures to the image gallery and it will only allow one image and then won’t upload any more.
Has anyone come across this before or know the answer?
Many thanks,Post count: 5936AdekJanuary 27, 2017 at 1:55 am #22873
May i know if there is a problem message that you get in there? Also, may i know what the current version of WordPress that you use?
Thank youPost count: 16joannaJanuary 29, 2017 at 5:33 pm #22890
Hi – I am using the latest version of WP>
I can add the first pictures ok, then I add the second and click on the pic from the Media page, click add and then nothing happens. I don’t get sent back to the Visual composer as I do with the first pic. It just stays on the Media screen. When I close that down nothing has changed on the VC.
PS Sorry for the delay but I replied to the email instead of through here….
Also, I have a portfolio set up to display in masonry format, but when viewed on a mobile device it cuts the cover pics in half and so the whole photo doesn’t display in the portfolio list….the actual portfolio of pictures is fine. Is this clear or too garbled.Post count: 5936AdekJanuary 30, 2017 at 1:49 am #22893
Thanks for your info. Also, can you tell me more detail, which VC element that mean on this thing? So i can replicate it on my side.
Thank youPost count: 16joannaJanuary 31, 2017 at 9:47 am #22905
It is the Image Gallery.
If you give me your email I can give you access to have a look?
Also, the portfolio problem is on the My Collections page…Post count: 5936Post count: 16joannaFebruary 1, 2017 at 11:38 am #22934Post count: 5936AdekFebruary 3, 2017 at 1:42 am #22944
Sorry for late reply, but it seems i don’t receive any email from you yet.
Thank youPost count: 16joannaFebruary 3, 2017 at 11:27 am #22946Post count: 5936AdekFebruary 4, 2017 at 1:58 am #22948
I’ve been check your site previously. Can you please try to disable all plugins except required plugin that not come with our theme package just for a while. Let us know if the problem still occurs in there.
Thank youPost count: 16joannaFebruary 4, 2017 at 10:50 am #22950
I have already tried that. There isn’t anything enabled that isn’t a theme plugin.Post count: 5936AdekFebruary 6, 2017 at 2:24 am #22962
I’ve been try to add new gallery element right at the bottom of your current gallery element. I think it’s just works fine now, but sometime it’s broken. I’m not quite sure on this thing, but i get some error messages in there. Please check attached image url below :
Thank youPost count: 16joannaFebruary 6, 2017 at 5:09 pm #22974
Hi – thanks for the screenshot. I have no idea what it can mean? I haven’t added any fonts….all the fonts are set as the default for the theme.
I have tried to add images and still it doesn’t work….
I have taken the website can to the ‘Coming Soon’ page so it can only be seen by us…
Please help as I don’t know what else I can do?
Also, the resizing of the Collections Page on phone as the pics cut themselves in half on the Portfolio list page on the phone.
JoPost count: 5936AdekFebruary 7, 2017 at 1:32 am #22976
In this case i will suggest you to using JKreativ Image Slider and you will get the same result but you will need to insert your image one by one instead. For more detail about it, you can visit our documentation right here http://support.jegtheme.com/documentation/visual-composer/ and jump into JKreativ – Image Slider section.
About these issue, actually i’m not quite sure on this thing, it seems some error that occurs on browser console may causing these issues.
About the problem on the mobile devices, can you tell me more detail about it. Also, it would be better if you can provide me a screenshot, so i can easily to understand.
Thank youPost count: 16joannaFebruary 7, 2017 at 12:21 pm #22988
OK – I have used the revolution slider and it now works..
The other problem is the ‘My Collections’ page when viewed on a phone/iPa
Here is the link to the screenshots:
The page displaying the lists of portfolio’s cuts the photos in half and we want the photos to remain whole, but obviously decreasing in size with the screen size.
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